Dir - Marketing Operations & Project Management

About the position

AMC Networks is seeking a systems-minded and execution-driven Director, Marketing Operations & Project Management to lead the planning, production, and delivery of marketing assets across our distribution partners. This role is essential in designing scalable asset operation workflows, optimizing cross-functional systems, and ensuring flawless campaign execution. You will serve as both architect and operator: building the infrastructure that enables efficient communication and asset delivery across internal teams and external partners, while also overseeing the day-to-day operations that ensure everything runs on time, on spec, and with business impact.

Responsibilities

• Design and maintain the operational systems that support communication and execution across the entire Marketing organization, AMC Networks cross-functional teams, and external agencies, vendors, and contractors
• Own and optimize platforms including Airtable, Teams, SharePoint, Creative Hub, and the external Partner Hub, where partners self-serve assets to reduce intake demand
• Ensure tools and workflows are clearly structured, scalable, and adaptable to the needs of different users and functions
• Implement and continually evaluate AI tools and automations that streamline workflows, reduce manual effort, and increase team capacity for strategic projects
• Maintain centralized documentation and operational playbooks to ensure consistency and transparency
• Manage the intake, prioritization, and execution of asset requests across static, video, and design formats
• Collaborate closely with Production Managers, Designers, Editors, and Creative stakeholders to coordinate asset development and delivery
• Ensure all assets meet branding, technical, and platform-specific requirements, tailored to each distribution partner
• Track timelines and resource allocation, proactively resolving bottlenecks and flagging potential delays
• Maintain detailed tracking systems that provide visibility across campaign progress, asset versions, and delivery timelines
• Work closely with Partner Marketing, internal Media, external Media agency, Production, and Creative teams to align workflows and shared priorities
• Coordinate across functions to ensure all stakeholders are informed, aligned, and equipped to execute effectively
• Serve as the key liaison between internal and external teams, connecting the dots across campaign touchpoints and dependencies
• Collaborate with Legal, Finance, and vendors as needed to ensure contracts and deliverables are tracked and executed smoothly
• Establish campaign-level feedback loops to track what worked, what didn't, and how to improve
• Maintain and evolve a centralized knowledge base of partner nuances, platform specs, and historical learnings
• Identify opportunities to refine processes, eliminate duplication, and drive greater efficiency over time
• Translate campaign performance and operational insights into system and process improvements
• Manage and mentor a team of Coordinators and Project Managers, setting clear goals and development plans
• Guide your team in executing high-volume, high-impact marketing campaigns with precision and consistency
• Provide hands-on support for complex or high-priority initiatives while enabling the team to manage day-to-day delivery
• Foster a culture of accountability, clarity, and continuous improvement

Requirements

• Bachelor's degree
• 10+ years of experience in marketing operations, project management, or creative production
• Expertise in workflow and asset management tools including Airtable, Microsoft 365, SharePoint, and digital production platforms
• Familiarity with AI and automation tools that enhance operational efficiency
• Strong cross-functional collaboration skills, including experience working with external agencies and distribution partners
• Highly organized, systems-minded, and able to lead both strategic planning and day-to-day execution
• Excellent communicator and people manager

Nice-to-haves

• PMP, Agile, or Scrum certification preferred
• NYC-based preferred, but open to remote candidates

Benefits

• Medical
• Dental
• Vision
• Prescription Drug Coverage
• 401k Plan
• Wellness Program
• Life Insurance
• Tuition Reimbursement
• Paid Time Off
• Paid Parental Leave
• Adoption Services