Dir, Product Management

Grainger Businesses • Lake Forest, IL

1d • Hybrid

About The Position

As the
Search
Director, you
will own
Grainger.com’s
end-to end, customer-facing search experience: from
the
search bar
and query understanding to how results are ranked, displayed, and organized to help customers
quickly
find and confident select the right products.

You will
own the
Search
vertical
and
define the
strategy, vision, and roadmap
for
Search at
Grainger.
You will lead the transformation of our search UX by improving how customers
initiate
searches, interpret results, and navigate product sets
across Grainger’s catalog.
You
will
leverage
AI/ML
innovations
in ranking, vector search, and
LLM-enabled relevance
to deliver fast and intent-aware results.

You’ll
partner
across
engineering, design, AI/ML, analytics, and merchandising to deliver
scalable search experiences that help customers efficiently discover products and solutions.
This role requires a product leader
who
combines
strong customer empathy and
UX instincts
with
AI/ML technical depth,
analytical rigor,
and operational excellence.

You will communicate
a clear vision
for the future of search at Grainger and confidently lead product reviews with senior leadership, connecting strategy, roadmaps, and experimentation
to measurable business outcomes.
You will report to the
Group Product Manager. This is a
hybrid
role in Chicago,
IL
and is open to remote candidates with
occasional
travel to Chicago.

Requirements

• BS/BA degree in computer science, engineering, science, math, or related field. MS or MBA.
• 10+ years of progressive leadership in product management with a track record of driving high-performing teams and building impactful products
• Experience managing a product management team.
• Experience building B2B products.
• Experience managing a product or product line P&L.

Nice To Haves

• Ideally have expertise within industrial distribution.

Responsibilities

• Lead a team of 3 Sr. Product Managers and 2 Associate Product Managers to build impactful products. Be passionate about developing the team, mentoring others, and elevating the product organization.
• Define product strategy, OKRs, roadmaps, and detailed product requirements through effective stakeholder alignment, customer obsession, and strong cross-functional collaboration.
• Be comfortable defining both long-term strategy and short-term plans to achieve product vision, anticipating future trends and challenges.
• Ensure flawless execution across the product life cycle from concept to launch, driving the team to evolve and scale best practices so we continue to improve.
• Deliver well-orchestrated and timely releases, while managing risk, appropriately escalating issues, balancing tradeoffs, and clearly communicating up, down, and across.
• Own leadership product reviews and strong, clear strategic communication, with compelling visuals and powerful data-driven storytelling.
• Build an end-to-end understanding of the industrial distribution business. Be a passionate advocate for the customer. Be a subject matter expert on competitors, market and industry trends, and products.

Benefits

• With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Director