Director, Ambulatory Operations- GI/Ortho Service Line

BJC HealthCare • Creve Coeur, MO

9d

About The Position

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.
Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.
The Operations Department provides support to the strategic and operational objectives of BJC Medical Group practices and is located in Town & Country.

Role Purpose
Responsible for executing the BJC Medical Group ambulatory business strategy and operational plans for the communities served by BJC HealthCare in Missouri and Illinois. This includes both optimal practice design and strategic market positioning. Responsible for the operational aspects of a patient care model that allows physicians, advanced practice practitioners and other clinicians to leverage best practices, improve patient outcomes and create a uniquely better patient experience. The incumbent will also be responsible for holding practice management accountable for key performance metrics, monitoring and reporting related to high quality patient care.

Requirements

• Bachelor's Degree - Business/HC Admin/related
• 10+ years
• 5-10 years Supervisor Experience

Nice To Haves

• Master's Degree - Business/HC Admin/related

Responsibilities

• Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Directs overall operations of practice management services, setting strategic direction and ensuring necessary resources are in place to support the department's goals.
• Participates in the development of physician engagement strategic initiatives and ensure hospital presidents and leadership receive appropriate support from the program.
• Partners with leaders to develop analyses of physician practices, providing direction on the addition of physicians and practice staff, maintaining the sustainability of existing practices, and utilizing opportunities to improve management and financial efficiencies.
• Develops and implements an operating franchise model that ensures the integration of best practices across all locations.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Director