Director, Application Development
About The Position
The Director of Application Development will be our first internal development leader. To date, all application development has been delivered through trusted external partners. As the organization scales, we are bringing application development leadership and execution in-house while continuing to work closely with our existing contractors as long-term partners and an integral part of the overall development team. This role is hands-on and foundational, responsible for designing, building, and supporting internal applications and integrations, while establishing the technical direction, standards, and practices needed to grow an internal development capability over time. This role reports to the Senior Director of Technology and works closely with business stakeholders to deliver practical, reliable solutions in an environment that includes both legacy systems and new development.
Requirements
- Bachelor's degree or equivalent years of work experience
- Five or more years of relevant work experience in similar roles.
- Excellent verbal communication, written and documentation skills to document procedures and processes.
- Desire to provide exceptional customer service and satisfaction.
- Reflects our core values of hopeful, helpful, hardworking, humble, nimble, hospitable and honest.
Responsibilities
- Own the design, development, and support of internal applications and system integrations
- Work hands-on across the stack, contributing directly to architecture, development, and delivery
- Partner with business stakeholders to understand needs, clarify requirements, and help influence the application roadmap
- Make pragmatic build vs. buy recommendations based on cost, scalability, risk, and long-term maintainability
- Assess existing solutions built by contractors and improve, refactor, or extend them as needed
- Work as part of a blended development team, collaborating closely with existing contractors who will continue to play a key role in delivery and in supporting the success of this role
- Establish development standards, tooling, and best practices, including CI/CD, code quality, and documentation
- Bring structure and clarity to ambiguous or evolving problem spaces
- Plan and execute the gradual build-out of an internal development team as the organization grows
- Use AI as a tool to amplify your abilities, enhance productivity, and problem solving but not as a replacement for skill, judgement, or ownership
- Close collaboration with technology leadership, business partners, and contractors
- High visibility role with meaningful impact from day one
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What This Job Offers
Job Type
Full-time
Career Level
Director
