About The Position

The Global Program Management Office (PMO) serves as the strategic backbone of Mastercard’s Corporate Solutions Large Market organization. We drive alignment, transparency, and value across programs by enabling strategic and operational excellence through cross-functional governance, timely reporting, and commercialization support for B2B platforms. This position will lead the B2B Partnership Center of Excellence within the Global PMO, with a focus on shaping and executing the commercialization strategy for partner portfolios. The role is instrumental in accelerating revenue growth, optimizing go-to-market initiatives, and fostering scalable best practices across the partnership ecosystem.

Requirements

  • Bachelor’s degree with a minimum of 10 years of experience in program management, product management, consulting, or corporate strategy, with a strong emphasis on client relationship development.
  • Proven expertise in partnership commercialization and go-to-market strategy execution.
  • Demonstrated ability to manage multiple priorities and deadlines in a dynamic, cross-functional environment.
  • Skilled in engaging and influencing senior and executive-level stakeholders.
  • Proficient in Microsoft Office Suite, with advanced capabilities in Excel, PowerPoint, and Word.
  • Familiarity with project management tools and methodologies; able to develop core PM assets such as project plans, risk registers, and status reports.

Nice To Haves

  • Industry experience relevant to B2B platforms, payments, or financial services.
  • MBA or Master’s degree in business, technology, or a related field.
  • Professional certification such as Project Management Professional (PMP) or equivalent

Responsibilities

  • Lead the strategic program management approach for commercial B2B and Travel & Expense (T&E) partnerships, ensuring alignment with business goals and partner success.
  • Manage a team of program managers focused on partnership commercialization. Provide strategic coaching, mentorship, and career development support.
  • Oversee PMO activities including project initiation, scoping, business analysis, and cross-functional coordination with Product, Engineering, Marketing, Communications, Legal, and Sales. Establish governance frameworks for partnership growth, including oversight of Quarterly Business Reviews (QBRs), Steering Committees (SteerCos), and executive engagement.
  • Build and strengthen relationships with client partners to drive revenue growth and program success. Engage with stakeholders at all levels and lead QBRs to ensure strategic alignment and performance tracking.
  • Facilitate global pipeline meetings with B2B Platform and regional Business Development teams. Monitor progress against revenue and Gross Dollar Volume (GDV) targets for key partnerships and initiatives. Provide reporting and insights on Salesforce pipeline health.
  • Support the implementation of partnership commercialization strategies, including go-to-market planning, product integration, and sales enablement with partners and clients. Contribute to the design and evolution of operational strategies that enhance collaboration and execution across cross-functional sales teams.
  • Collaborate with the B2B Platforms team to prepare and execute conference deliverables, including FAQs, press releases, sales decks, and executive briefing materials.
  • Own the development of executive-level reporting on partner programs, tracking revenue progress and key performance indicators across sales and partnership functions. Ensure reporting supports strategic decision-making and is leveraged by internal teams such as Investor Relations.
  • Contribute to the development of a unified “One-Mastercard” solution and experience, delivering seamless value to customers across platforms and touchpoints.

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
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