Director, Business Management (Payments + Transaction Banking)

TD • New York, NY

2d • $200,000 - $235,000

About The Position

We are seeking a highly accomplished Director, Business Management (Payments + Transaction Banking) to provide strategic business leadership across our Transaction Banking, Payments, and Ledger domains. This role is ideal for a senior business management leader who thrives at the intersection of finance, operations, risk, and technology, and who can bring structure, clarity, and governance to complex, highly integrated Transaction Banking ecosystems. This leader will own end-to-end business management for largescale payments and transaction banking platforms, ensuring financial integrity, ledger accuracy, regulatory alignment, and operational resilience across high-volume, mission critical flows. While not a hands-on technologist, the Director must demonstrate strong technical acumen and the ability to partner closely with engineering, architecture, and product teams to translate complex change into sustainable business and financial outcomes.
The Director - Tech Solutions TDS Management builds and maintains strong business relationship with assigned clients / internal partners and provides direction and guidance on optimal technology solutions/services to meet business needs. The position generally manages a varied team of IT professionals and bridges the gap between the business and technology, and leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts / cost estimates. Role generally supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional area. Depth & Scope: Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area. Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service Oversees a sizable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and/or application or service management Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization

Requirements

• 10+ years of progressive experience in payments, transaction banking, business management, and/or technical program management within complex financial services environments.
• Demonstrated expertise in ledger integrity, financial controls, settlement, reconciliation, and regulatory alignment for large‑scale payment platforms.
• Strong technical fluency, including understanding of system integrations, APIs, data flows, and platform dependencies, with the ability to engage credibly with architects and engineers.
• Proven success leading cross domain, enterprise scale initiatives, balancing business priorities, financial rigor, and technology execution.
• Exceptional stakeholder management and influencing skills, with the ability to operate effectively at senior leadership levels.
• Undergraduate degree or Technical Certificate.
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects.
• Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business.
• Understands strategic direction (including financials) and champions' alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization.

Nice To Haves

• Program or project management certifications (PMP, PgMP, SAFe, or similar) are considered an asset.
• Graduate degree, preferred.

Responsibilities

• Own end-to-end business management for enterprise payments platforms, partnering with Finance, Operations, Risk, and Technology to ensure accurate ledger posting, settlement, reconciliation, and financial controls across complex, high-volume payment flows.
• Drive financial integrity and performance for payments products, with accountability for general ledger oversight, exception management, balance substantiation, audit readiness, and alignment with accounting standards and regulatory expectations.
• Lead business management and financial governance for transaction banking capabilities, including cash management, clearing, and settlement, ensuring robust controls and minimized operational risk across client and internal flows.
• Act as a trusted finance and controls steward, translating product, operational, and technology changes into clear financial impacts, ledger treatment, and scalable operating models.
• Own the end-to-end integrated program roadmap for the Ledger domains, ensuring dependencies are clearly identified, sequenced, and managed.
• Provide oversight of cross platform integrations, ensuring systems, data flows, and interfaces are aligned to support business outcomes and regulatory requirements.
• Proactively identify technical, financial, and operational risks, establishing mitigation strategies and driving timely resolution in partnership with senior stakeholders.
• Establish and maintain strong governance and reporting frameworks, providing transparency into progress, risks, and dependencies for executive leadership.
• Serve as a critical bridge between business and technology, translating complex integration and financial requirements into executable plans.
• Partner closely with engineering, architecture, product, operations, and risk leaders to ensure disciplined execution and end-to-end alignment.
• Ensure delivery of key milestones with a focus on quality, scalability, control, and long-term sustainability.

Benefits

• Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
• Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
• You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director