Director, Business Transformation

The Institute of Internal Auditors Inc•Lake Mary, FL

About The Position

Provides strategic business analysis services to business partners. Works closely with the business units to gain in-depth understanding of customer's business strategy, processes, services, roadmap and the context in which the business operates. Serves as an intermediary between the senior business community and the technical community working with IT project teams and senior business leaders to collect, clarify, and translate business requirements into documentation and conceptual form which applications and solutions are developed. Acts as an active thought partner and application visionary who shapes the technology demand among the business community. The Senior Business Analyst will act as a critical advisor to the team providing deep functional expertise in the work plan, standards, processes, and change management efforts.

Requirements

Understand the project management methodologies
Able to understand business functionality and translate it into application requirements
Ability to develop strategy and drive multiple, simultaneous projects based on business strategy and requirements
Excellent MS Office (Word, Excel, PowerPoint), MS Visio, Smartsheet, Jira and CRM.
Facilitate successful delivery for assigned releases - Ensure internal IT and business needs are clearly identified, designed, and constructed to meet quality standards.
Work closely with the Business units and IT partners to create, identify, and evaluate deliverables such as user stories, business process models, as well as release plans.
Create, evaluate, and present complex technical business cases, “as-is” and “to-be” business processes, “current” and “future” technology integration design recommendations to business owners, management, stakeholders, and vendors.
Excellent in creating Process flows diagrams (System and Vendor).
Ensure adherence to Change Management and Release Management processes.
Excellent written and verbal communication skills
Ability to quickly troubleshoot problems that may arise in work products
Ability to partner with development, operations and quality management teams to identify course of resolutions
In depth understanding of the various software development lifecycles (e.g., Agile, Waterfall, etc.)
Self-directed professional with strong business analysis and organizational skills
Must have a client serving approach and be able to help clients work through their business process issues and arrive at best practices solutions
Able to understand finance business functionality and translate it into application requirements
Proven ability to lead and manage multi-disciplinary teams, including building collaboration and consensus among diverse teams of peers, vendors and upper management
5 years’ experience in program and project management
3 years’ product management experience
Bachelor’s Degree in related field

Nice To Haves

Master’s Degree in related field

Responsibilities

Serve as conduit between business, senior leadership, and IT.
Partner with business senior leadership and technology partners to elicit, analyze, translate, and document business requirements and identify business needs.
Evaluate the requirements and translate them into function and technology solutions to meet the organizational goals and vision.
Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices
Support and align efforts to meet customer and business needs
Manage customer relationships and expectations by developing a communication process to keep others up to date on project results
Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)
Design and deliver presentations to senior management on the results of post transformation audits, highlighting systemic issues and provides recommendations for improvement.
Assess the risks by considering the S&P, IA and Legal terms for all projects.
Coordinate and manage change across the cross-functional teams.
Provide leadership and direction for continuous improvement of processes to enhance efficiency.
Assess and manage the solution and implementation partners, other vendors, etc.
Manage projects and enhancement queues for various business areas.
Manage small to medium sized new enterprise-wide technology projects.
Understand and negotiate needs and expectations of multiple stakeholders
Identify improvement opportunities (proactive and reactive)