Director Certifications

APTA • Alexandria, VA

4d • Onsite

About The Position

The Director of Certifications leads the strategy, development, and administration of the Association’s professional certification programs, ensuring compliance with industry standards and managing the certification process. They oversee department staff, optimize credentialing procedures, manage budgets, and enhance program value to stakeholders. Key responsibilities include auditing processes, maintaining databases, and driving growth.

Requirements

• Bachelor’s degree required.
• Experience in credentialing program implementation, operations and standards within a nonprofit, association, or mission-driven organization.
• Minimum 8 years of progressive experience in credentialing profession, including at least 5 years in a management role.
• Experience in supervision, training/development and mentoring of staff
• Demonstrated experience in managing programs, budgets, and initiatives at the programmatic level.
• Learning management platforms, credentialing platforms experience
• Data analytics and visualization tools experience (e.g., Power BI, Tableau)
• Project management skills and experience with tools (e.g., Asana, Smartsheet)
• Leadership skills
• Excellent communication skills – written and verbal

Nice To Haves

• Certified Certification Professional preferred.

Responsibilities

• Directs organization, planning and goal setting for the programs.
• Directs staff and program operations, including performance management, budgeting, and resource allocation in collaboration with department leadership.
• Oversees development and implementation of department and program functions, services, and communications.
• Represents APTA to members, potential members and the public in alignment with staff values, employee policies and expectations.
• Aligns program initiatives with organizational, departmental and program OKRs, KPIs, and CSFs.
• Collaborates with other units to ensure integration, communication and members and staff services.
• Monitors performance metrics and reporting to ensure transparency and data-driven decision-making.
• Collaborates with departmental leadership on dashboards, OKRs and reports.
• Engages with member groups, stakeholders, and external partners to represent APTA’s specialist certification and PTA Advanced Proficiency Pathways programs.
• Proposes innovation in program experience platforms, engagement tools, and service delivery model in collaboration with departmental leadership.
• Adheres with legal, ethical, and organizational standards and compliance in all program operations.
• Upholds and fosters APTA Staff Values
• Complies with all APTA policies and procedures
• Performs other duties as assigned to foster achievement of association priorities

Benefits

• APTA has outstanding employee benefits, including flexible work schedules, generous retirement contributions, and travel subsidies for employees who choose public and active transportation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director