Director, Change Enablement

Cox Communications • Atlanta, GA

22h • Hybrid

About The Position

The Director of Change Management & Enterprise Adoption leads a newly reformed, critical organization responsible for implementing a greenfield change release process that will serve as the primary mechanism for driving adoption of all enterprise changes across CAPTG. This transformational leader owns the collaboration model that will support execution of enterprise-wide change management initiatives that ensure successful delivery of all Center of Excellence (COE) roadmaps, achievement of CAI's annual objectives, and realization of CAI's long-term vision. This role requires a visionary leader who can architect and implement systematic change processes while building and nurturing a high-performing team dedicated to organizational transformation and culture evolution. As the executive responsible for enterprise change orchestration, this leader collaborates directly with VP leaders of each COE and their leadership teams to ensure changes are coordinated, sequenced, and delivered in a manner that maximizes benefit realization for CAPTG while optimizing the experience and impact for all affected employees. This role demands exceptional strategic thinking, cross-functional leadership, and the ability to influence at all levels of the organization to drive sustainable change adoption at scale. Additionally, this leader owns the critical responsibility of intentionally creating and cultivating the CAI culture within CAPTG. This includes leading the team responsible for orchestrating annual corporate events, deeply understanding how enterprise changes and OKRs impact organizational culture, and developing comprehensive strategies that amplify cultural benefits while mitigating potential negative impacts. The Director personally owns the creation and maintenance of a comprehensive leader playbook for consuming change and engaging in enterprise-wide activities, ensuring continuous performance visibility across all roles and team types within the CAFe scaled agile framework as the SDLC continues to evolve.

Requirements

• 12+ years of progressive experience in transformation leadership, or related fields; 7+ years in senior leadership roles managing complex, enterprise-scale change initiatives
• Master's degree in Business Administration, Organizational Development, Change Management, Psychology, or related field preferred; Bachelor's degree required
• Experience in the automotive industry is required
• Must be located within a commutable distance to Atlanta GA or Austin TX
• Demonstrated expertise in building and implementing greenfield management and governance processes and frameworks in large, complex technology organizations
• Advanced certification in change management methodologies (e.g., PROSCI CMP Change Practitioner) with proven ability to adapt frameworks to organizational context
• Extensive experience leading technological and cultural transformation initiatives
• Deep understanding of program management at scale and experience driving change adoption in agile transformation contexts
• Proven track record of influencing and partnering with C-suite and VP-level executives to drive strategic change initiatives
• Experience with AI-enabled transformation and understanding of how to leverage AI technologies to enhance change management effectiveness
• Strong analytical capabilities with experience in change analytics, adoption metrics, and data-driven decision making
• Exceptional communication and presentation skills with ability to craft and deliver compelling change narratives to diverse audiences
• Experience in technology or digital transformation industries highly desirable
• Up to 30% travel

Responsibilities

• Lead the integration of AI-enabled change management practices that accelerate adoption and improve change outcomes.
• Drive innovation in change management methodologies that leverage emerging technologies to improve speed and effectiveness of organizational transformation.
• Design, implement, and continuously evolve a comprehensive greenfield change release process that serves as the enterprise standard for all CAPTG transformations.
• Partner with VP leaders across all COEs to align change initiatives with strategic objectives, ensuring coordinated execution that maximizes organizational benefit while minimizing disruption.
• Drive creation of systems and structures that ensure the strategic cultivation of CAI culture within CAPTG through intentional design and execution of cultural initiatives, corporate events, and engagement strategies.
• Create and maintain a comprehensive leader playbook that provides actionable guidance for consuming change and leading teams through transformation.
• Design and deliver leadership enablement programs that build change leadership capability across all management levels.
• Build and lead a high-performing change management organization capable of supporting enterprise-scale transformation.
• Develop and implement comprehensive change adoption strategies that drive sustainable behavior change at scale.

Benefits

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare, with multiple options for individuals and families.
• Generous 401(k) retirement plans with up to 8% company match.
• Mental health support, including counseling and access to virtual wellness resources such as CALM.
• Access to Care.com, with up to 10 days of subsidized care for children, seniors and pets.

What This Job Offers

• Job Type: Full-time
• Career Level: Director