Director Client Solutions - Remote

R3 CONTINUUM LLC

2d • Remote

About The Position

The Director of Client Solutions is a strategic, client-facing sales leader responsible for driving revenue growth through consultative engagement with prospective clients. This role focuses on identifying client needs, crafting tailored solutions, and building long-term relationships that align with R3’s mission and strategic priorities. The Director serves as a trusted advisor to clients, leveraging deep industry knowledge and insight to deliver innovative solutions that address complex organizational challenges.

Requirements

• Proven ability to develop and close complex, consultative sales with C-suite and senior decision-makers.
• Proven expertise in outbound prospecting and engaging net-new accounts
• Expertise in mental health, behavioral health, EAP, or related employee benefits programs.
• Strong strategic thinking and creative problem-solving skills to design tailored solutions.
• Exceptional interpersonal and communication skills with the ability to influence and build trust.
• Advanced understanding of pricing, solution design, and market positioning.
• Highly organized with strong time management skills and ability to meet deadlines.
• Proficiency in CRM tools and Microsoft Office Suite.
• Demonstrated success in net-new logo acquisition, revenue growth, and meeting or exceeding sales quotas.
• Proven ability to design creative, customized solutions for complex client needs.
• Bachelor’s degree, required
• Valid driver’s license required
• 7 years of consultative sales or customer relationship experience in employee benefits, mental health, behavioral health, or EAP industry required; 10 years preferred.
• Experience working with large employers, insurance carriers, TPAs, and related market segments.

Responsibilities

• Drive net-new business acquisition by identifying, engaging, and converting prospective clients in target markets.
• Develop and execute strategic, consultative sales plans that align with R3’s growth objectives and client needs.
• Leverage deep knowledge of mental health and behavioral health programs to design innovative, customized solutions for complex organizational challenges.
• Build and maintain a robust pipeline of qualified opportunities through proactive prospecting, networking, and relationship development.
• Partner cross-functionally with Sales, Marketing, Client Partnerships, Clinical, Product, Operations and Legal teams to ensure proposed solutions are feasible, scalable, and deliver measurable impact for clients.
• Provide accurate forecasting and reporting on sales activities, pipeline status, and revenue projections to the VP of Client Solutions.
• Represent R3 at industry events, conferences, and client meetings to strengthen brand presence and uncover new opportunities.
• Act as a thought leader and trusted advisor in mental health and employee well-being solutions.
• Champion R3’s culture and values in all client interactions and external engagements.
• Travel as needed for client meetings, presentations, and industry events.
• Perform other duties as assigned.

Benefits

• paid time off (PTO)
• parental leave
• paid holidays
• insurance (medical, dental, vision, life, STD, LTD)
• flexible schedules
• a 401k program with company match
• profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees