Director, Clinical Services

DaVita Kidney Care

1d•$128,000 - $175,000

About The Position

The Director, Clinical Services and Operations is a senior clinical leader responsible for shaping and executing clinical strategies across the division. This role partners closely with divisional and operational leaders to drive measurable improvements in quality, safety, and patient outcomes. The DCS leads through influence, accountability, and talent development, ensuring clinical initiatives translate into sustainable results across all modalities. This is an opportunity for a strategic, outcome-driven clinical leader who thrives in complex environments and is energized by driving system-level improvement.

Requirements

Associate Degree in Nursing (ASN) or Bachelor's Degree in Nursing (BSN) or related field
Minimum of 8-10 years of clinical experience, with at least 4 years in a leadership role.
Strong knowledge of regulatory requirements and quality improvement processes.
Excellent communication and leadership skills.
Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook
Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook

Nice To Haves

Master’s degree in nursing, Healthcare Administration, or related field.
Experience in dialysis or nephrology.
Certification in healthcare quality or patient safety.
Experience managing remote teammates.

Responsibilities

Safety Response & Readiness Lead divisional readiness for safety events and regulatory oversight, ensuring strong systems, timely response, and sustained compliance
Hold Clinical Services Managers accountable for core safety responsibilities and consistent execution of safety processes
Provide on-site leadership during significant safety events or regulatory surveys (including CMS and CLUE)
Lead, coach, and develop Clinical Services Managers to deliver strong clinical and operational performance
Address performance gaps through targeted coaching and relationship management
Build a strong leadership bench by supporting development planning, growth opportunities, and succession readiness
Identify and prioritize clinical outliers and performance opportunities with the greatest impact on patient care and outcomes
Partner with Operations and Home leaders to design and execute improvement strategies
Allocate resources strategically to maximize clinical value and safety outcomes
Align teams across the division to deliver consistent, high-quality results across all modalities
Partner with the Divisional Vice President to set the clinical vision and strategic priorities for the division
Translate strategy into actionable initiatives with clear ownership, timelines, and measurable outcomes
Lead execution of clinical initiatives, ensuring accountability and sustained performance improvement
Monitor progress and adjust strategy based on data, outcomes, and evolving business needs

Benefits

A "community first, company second" culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
Medical, dental, vision
401(k) match
paid time off
PTO cash out
Family resources
EAP counseling sessions
access Headspace®
backup child and elder care
maternity/paternity leave and more
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.