Director, Competitive Intelligence

Chubb • Chicago, IL

19h • $94,000 - $136,000

About The Position

Chubb Benefits is hiring a Director of Competitive Intelligence to lead research
and analysis of key competitors within the supplemental employee benefits market
for both worksite and individual sales for all three business across the U.S.
and Canada. This strategic role will oversee the coordination of market survey
responses, manage relationships with external vendors, and deliver timely
competitive intelligence to support business objectives. The Director will be
responsible for creating and sharing executive summaries that provide actionable
insights for key stakeholders. Reporting to the VP of Channel Marketing, this
position will collaborate closely with cross-functional leaders.

Requirements

• Strong analytical and critical thinking skills, with the ability to synthesize and interpret data from multiple sources and present actionable insights clearly and concisely.
• Expertise in managing competitive intelligence programs and translating complex, fragmented data into clear, actionable insights.
• Proficient in primary and secondary research techniques, ensuring all intelligence gathering adheres to legal and ethical guidelines.
• Strong project management skills; works with a sense of urgency and adapts to changing business requirements and priorities.
• Excellent organizational skills, with the ability to maintain detailed documentation.
• Ability to influence and collaborate effectively with cross-functional partners on initiatives.
• Strong communication, interpersonal, and collaboration skills, with the ability to engage effectively at all levels of the organization.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) with a good sense for presentation and data visualization.
• 8+ years of experience in competitive intelligence or business analysis
• Experience in worksite sales and broker experience within the life, health, and accident insurance industry
• BS Degree or higher in Business, Marketing, Finance, Economics or related field.

Responsibilities

• Prepare competitive intelligence executive summaries and present actionable insights for senior leadership across sales, marketing, product, underwriting and other operations team to inform decision making, product development, positioning, messaging, and go-to-market strategies.
• Collect, synthesize, analyze and communicate insights from various sources, such as industry reports, online platforms, analyst briefings, news articles, and webinars.
• Create and maintain competitive intelligence deliverables, such as surveys, dashboards, presentations, and newsletters that communicate key findings and implications to stakeholders.
• Maintain relationships with internal and external subject matter experts to gain insights and perspectives on the market and competitive landscape.
• Manage external vendors providing professional services, subscriptions, and access to industry data reports, analytics, and other intelligence. Evaluate professional services and provide recommendations for additional sources or services as appropriate.
• Travel up to 10–15% for in-person meetings, depending on geographical location.

What This Job Offers

• Job Type: Full-time
• Career Level: Director