Director, Conferences Sales Operations
About The Position
About the role: This is a critical role supporting the Global Exhibitor Sales (GES/GCC) team with their mission critical priorities, accelerated revenue growth, productivity improvements and organizational expansion. This role will be a part of the Conferences Sales Operations team and will be responsible for driving conferences growth and scalability through improved analytics, optimizing processes and leveraging technology. What you will do: Prepare insightful executive-level analytics and presentation materials for senior leaders to support leadership and Sales Operations Reviews including GLT, Ops Reviews and Sales regional reviews. Understand business results and sales workflows and focus on areas of importance and improvement and recommend/implement changes; align with Conferences Sales Operations and GES priorities Identify areas of risk and opportunity to enhance Sales insights and processes Support annual territory planning, & quota setting and quota changes for mid-year hires End-to-end responsibility for monthly exhibitor forecast and annual YET process Validate large operational data sets to develop KPIs, analytical dashboards to improve decision making that drives business performance Collaborate with various teams within Conferences business unit on cross-functional projects Manage monthly reporting (stacks, Client Connect forecast, productivity and GLE) Establish and build strong relationships with GES leadership team and senior leaders across Conferences and other key business unit partners (e.g., Variable Compensation, FP&A) Execute on ad-hoc operational data requests Support CRM/tools identification and capture needs & define requirements to optimize processes (including Salesforce) to drive sales and Sales Operations productivity
Requirements
- Bachelor's degree required, Masters/MBA is a plus
- 10+ years of business experience in Sales, FP&A, or Business Operations role; Experience with Salesforce is a plus
- Exceptional analytical skills
- Excellent communication skills with all levels of an organization. Ability to distill large amounts/complex information into a concise message
- Independent thinking and complex problem-solving skills
- Proven success operating as a business partner and leader
- Strong proficiency in Excel and Powerpoint
- Strong core values: integrity, collaboration, no-limits mindset, objectivity
- Ability to thrive and deliver outstanding results in a fast-paced environment and to maintain a positive outlook when faced with challenges
Nice To Haves
- Masters/MBA is a plus
- Experience with Salesforce is a plus
Responsibilities
- Prepare insightful executive-level analytics and presentation materials for senior leaders to support leadership and Sales Operations Reviews including GLT, Ops Reviews and Sales regional reviews.
- Understand business results and sales workflows and focus on areas of importance and improvement and recommend/implement changes; align with Conferences Sales Operations and GES priorities
- Identify areas of risk and opportunity to enhance Sales insights and processes
- Support annual territory planning, & quota setting and quota changes for mid-year hires
- End-to-end responsibility for monthly exhibitor forecast and annual YET process
- Validate large operational data sets to develop KPIs, analytical dashboards to improve decision making that drives business performance
- Collaborate with various teams within Conferences business unit on cross-functional projects
- Manage monthly reporting (stacks, Client Connect forecast, productivity and GLE)
- Establish and build strong relationships with GES leadership team and senior leaders across Conferences and other key business unit partners (e.g., Variable Compensation, FP&A)
- Execute on ad-hoc operational data requests
- Support CRM/tools identification and capture needs & define requirements to optimize processes (including Salesforce) to drive sales and Sales Operations productivity
Benefits
- Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
