Director Credit

Resorts World Las Vegas•New York, NY

About The Position

The Director of Credit ensures all administrative duties and responsibilities are performed according to the departmental Standard Operating Procedures and Approved Internal Control Procedure guidelines. License Level: This is a key level position and requires a key level license.

Requirements

Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
High school graduate or GED
Five (5) years related experience with two (2) years Casino Gaming or hotel experience preferred
Must be able to obtain and maintain a gaming license through New York State and other regulatory requirements as dictated by governing authorities
General business and accounting knowledge
Broad knowledge of credit procedures and administration
Knowledge of laws and regulations affecting the casino industry
Organizational and communication skills
Ability to effectively use Microsoft Office applications and other computer programs
Ability to perform mathematical computations
Ability to access and input information in the computer
Ability to remain in a stationary position for extended periods of time
Must be able to perform in an efficient and accurate manner on a daily basis
Demonstrates the ability to coordinate the operation of the Casino Credit Department.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
Ability to respond to common inquiries from other Team Members or guests.
Fluency in English required.
Ability to write detailed instructions and correspondence.
Ability to effectively present information in one-on-one and small group situations.
Ability to compute complex mathematical calculations.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills.
Ability to work well under pressure and deadlines.
Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

Responsibilities

Oversees Credit limit approvals up to the signing limit listed in the Credit Authorizer’s limit matrix.
Establishes and maintains an effective two-way communication link between all levels of the department.
Directs the necessary research to determine whether credit may be extended.
Creating credit scoring models to predict risks.
Approving or rejecting loan requests, based on credibility and potential revenues and losses
Negotiate loan terms with customers.
Monitors payments.
Maintains records of credit applications.
Ensures all lending procedures comply with regulations.
Develops, reviews and updates our company’s credit policies
Interfaces with the Cage, Player Development, VIP Services, Security, Surveillance, Slots, Revenue Audit and Poker.
Oversees and manages the Credit Executives, involving the daily review of generated reports, player files, and the daily record keeping procedures.
Maintains STRICT confidentiality of internal activities.
Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
Performs other tasks as assigned.
Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success
Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
Demonstrates the initiative to present new ideas and perspective to create positive results
Exhibits respectful consideration of viewpoints, situations and others
Puts the guest at the forefront of every decision