Director, Culture, Opportunity & Inclusion (HYBRID-CHARLOTTE, NC)

Compass Group•Charlotte, NC

4d•Hybrid

About The Position

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.Job SummaryThe Role The Director of Culture, Opportunity & Inclusion (COI) is responsible for shaping, advancing, and embedding the enterprise COI strategy across Compass Group. This role serves as a strategic leader and steward of the COI narrative, ensuring it is clearly articulated, consistently activated, and meaningfully integrated into the organization’s people and business priorities. Working in close partnership with the Global Director and senior stakeholders, the Director translates enterprise strategy into scalable activation frameworks, engagement strategies, and leadership enablement tools. This role drives alignment across sectors and functions, ensures COI priorities are embedded in how the organization operates, and leads enterprise-wide efforts that strengthen culture, opportunity, and inclusive growth.

Requirements

Bachelor’s degree in Business, Organizational Development, Human Resources, or related field
10+ years of progressive experience in enterprise strategy, culture, engagement, communications, or related leadership roles
Demonstrated experience leading cross-functional initiatives in complex, matrixed organizations
Passion for advancing opportunity, belonging, and inclusive growth at scale
Strong executive presence with the ability to influence and advise senior leaders
Exceptional writing, storytelling, and narrative development skills
Proven ability to translate enterprise strategy into scalable frameworks and activation plans

Responsibilities

Lead the development, evolution, and stewardship of the enterprise COI strategy and narrative
Ensure alignment of COI priorities with broader people, culture, community, and business strategies
Establish clear frameworks that guide consistent understanding and application of COI across sectors and regions
Identify emerging cultural, workforce, and business trends to inform strategic direction
Provide thought leadership to senior leaders on culture, opportunity, and inclusion priorities
Design and lead enterprise-wide COI engagement strategies, including major launches, campaigns, and milestone moments
Develop scalable activation plans that drive measurable adoption and cultural integration
Oversee the creation of executive-level presentations, leader toolkits, implementation guides, and communications
Equip senior leaders with messaging, tools, and strategic guidance to champion COI within their organizations
Ensure consistency of messaging while allowing flexibility for local and sector adaptation
Partner with HR, Communications, Talent, Operations, and sector leadership to embed COI into enterprise initiatives
Drive shared ownership and governance structures that support sustainable implementation
Act as the strategic connector between COI vision and operational execution
Represent COI in enterprise forums and cross-functional leadership discussions
Establish metrics and success indicators to assess activation, engagement, and cultural impact
Analyze qualitative and quantitative data to inform continuous improvement
Ensure storytelling and reporting reinforce enterprise accountability and momentum