Director, Data Solutions

Planet Fitness • Hampton, NH

17h • Hybrid

About The Position

The Director, Data Solutions leads the design, development, and delivery of enterprise reporting, analytics, and data solutions that enable informed decision-making across the organization. This role is responsible for setting the strategic direction for the data presentation and insights layer, ensuring scalable, secure, and high-quality analytics platforms that support both corporate and franchisee stakeholders.
The Director, Data Solutions partners closely with senior leadership and business stakeholders to translate enterprise strategy into actionable data insights and analytics roadmaps, while establishing governance, standards, and best practices that ensure a single trusted source of truth. This role provides technical and strategic leadership across data visualization, reporting, and analytical modeling, and drives the adoption of modern analytics capabilities that improve speed-to-insight and business impact.
As a people leader, the Director, Data Solutions builds, mentors, and develops high-performing teams, fosters a culture of innovation and continuous improvement, and ensures delivery excellence through strong leadership, collaboration, and accountability.
This role follows a hybrid schedule and requires regular, in-person work at our Hampton, NH office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must reside within commuting distance of our office. Fully remote work is not available for this role.

Requirements

• Bachelor’s degree in Computer Science, or a related technical field, required
• 8+ years of hands-on experience leading the design, development, release, and support of analytics and business intelligence applications and platforms, required
• 4+ years of experience at the Director level or in a comparable senior leadership role with responsibility for setting strategy and leading teams, required
• Extensive knowledge and experience with modern, cloud-based data warehouse platforms, ELT/ETL, data visualization software, and accompanying tools and technologies required (e.g., Snowflake, Amazon Redshift, Tableau, Looker, Domo, Power BI, Cognos, AWS, Google Analytics, Adobe, AWS QuickSight)
• Expertise in statistical analysis, reporting, data visualizations and storytelling using data
• Extensive experience with reporting, analytical modeling, data visualization, and business intelligence best practices
• Extensive experience managing data insights infrastructure to help scale reporting needs while maintaining high-performance
• Proficient in Agile and Scrum practices, rapid prototyping, innovation-focused development cycles, and continuous delivery and data integration practices
• Experience working with project tracking software such as the Atlassian tool set (Jira and Confluence)
• Ability to juggle multiple competing priorities without sacrificing work quality
• Proven experience working closely with business owners and subject matter experts to conceptualize, define, design, develop, and deliver high-quality data and analytics solutions is required
• Excellent critical thinking and problem-solving skills
• Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives
• Exceptional presentation and communication skills along with the ability to communicate effectively across all levels of the organization, including executives
• Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
• Creative, progressive, thought leadership with the ability to influence at all levels of the organization
• Excellent leadership skills including the ability to build teams, motivate, guide, and mentor
• Possess a results-driven entrepreneurial mindset, demonstrating initiative and creativity
• Demonstrated strategic thinking, creative problem-solving, and organizational leadership skills
• Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
• Cooperative team player with an upbeat, positive, “can-do” attitude!
• Ability to work off-hours and provide on-call support as needed

Nice To Haves

• Experience working in a retail business, preferred
• Experience working in franchised business, preferred
• Experience operationalizing machine learning operations (MLOps) in an enterprise environment, preferred
• Familiarity with the legal, security, and governance aspects of data sharing agreements, ensuring privacy and data protection
• Demonstrated experience in leading the introduction and adoption of modern enterprise analytics solutions, including migration of legacy systems
• Experience with event-driven digital data architecture and associated reporting platforms

Responsibilities

• Lead the enterprise design and delivery of reporting, analytics, and data solutions that enable informed decision making across the organization.
• Partner with business leaders and key stakeholders to translate strategy into actionable analytics roadmaps and meaningful business insights.
• Establish and maintain enterprise standards, governance, and best practices to enable quick and accurate delivery of high-quality, secure, and scalable analytics solutions.
• Collaborate with business partners to implement enterprise wide KPIs and metrics used to drive executive and operational decision making.
• Provide strategic leadership across data visualization, reporting, and analytical modeling, ensuring effective use of modern tools and platforms.
• Drive the adoption of modern, cloud-based analytics capabilities that improve speed-to-insight and business outcomes.
• Build, mentor, and lead high-performing analytics and data product teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Manage strategic vendor partnerships to deliver high-quality analytics solutions aligned to business priorities.
• Champion a culture of innovation, continuous improvement, and accountability, driving organizational change in how data is used to inform decisions.
• Define and execute a holistic data visualization strategy that bridges corporate and franchisee locations, ensuring a single source of truth for data and consistent metrics.
• Provides technical oversight for all data visualization, reporting, and analytical model deliverables.
• Proactively identify risks and resolve issues preventing the team from working effectively.

Benefits

• Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options.
• In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities.
• We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan.
• This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director