Director, Donor Services

Hawaii Community Foundation • Honolulu, HI

1d

About The Position

Like all HCF team members and volunteers, the Director of Donor Services exudes the heart and passion for HCF’s mission:  to inspire generosity, advocate for equity, forge connections and invest in community to create a better Hawai‘i.  Specifically, the Director of Donor Services role is to execute and enhance a development and fund-creation practice that will increase the volume, quality and efficiency of donor relationships. The Donor Services Director will support prospective clients, professional advisors and internal team members in the creation of Donor Advised Funds, Scholarships, Field of Interest Funds, Legacy Commitments and other charitable gifts with HCF.

Requirements

• Bachelor’s degree required
• Five (5) years minimum of professional experience required, preferably in fundraising or a related field such as banking, insurance or real estate with high standards of documentation
• Demonstrated ability to lead a team, exercise sound judgment, and work with minimal supervision
• Strong knowledge of the donor development sector and various opportunities
• Demonstrated passion for the betterment of Hawaii and its people
• Knowledge, sensitivity, and understanding of the history and complexities of Hawaii’s multicultural community
• Capable of thriving in a highly collaborative and flexible organization with an appreciation and respect for colleagues of diverse backgrounds and perspectives and an enthusiasm to continually shift and evolve to meet the needs of the community, clients, and donors
• Exceptional interpersonal skills including the ability to communicate effectively with varied constituents including government officials, business and nonprofit leaders, and donors
• Ability to be extremely discrete in working with or having knowledge of sensitive or confidential information related to client and donor information, relationships, and funds
• Knowledge of shared governance, institutional administration and collegial interaction in a nonprofit environment
• Strong and demonstrable skill set in efficiently planning, organizing, coordinating and directing multiple projects and activities with various deadlines simultaneously
• Excellent research, analytical, writing, presentation and organizational skills
• Ability to perform work with attention to detail and accuracy
• Digital fluency with a comfort level with databases, internet applications, etc.
• Strong computer skills in Microsoft Word, Excel, Outlook, and PowerPoint
• Strong math skills to review and produce business reports
• Ability to operate general office equipment including computer, copier, printers, fax machine, etc.
• Ability to lift, carry, push, pull, up to 25 lbs. of general office material or equipment

Responsibilities

• Lead Donor Services Administrative Systems and Operations
• Strengthen the Donor Services Team
• Collaboratively Drive the Success of HCF
• Serve as a knowledgeable and collaborative representative of HCF in the community
• Partner collaboratively with other staff members to ensure effective outcomes
• Perform other projects and tasks as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager