Director Emergency Dept

Community Health Systems•Las Cruces, NM

About The Position

The Director, Emergency Department, provides strategic leadership and operational oversight for the department, ensuring the delivery of high-quality, patient-centered care in a fast-paced environment. This role oversees clinical practice, departmental operations, staffing, and education while fostering a culture of excellence, innovation, and collaboration. The Director ensures compliance with regulatory standards, drives quality improvement initiatives, and supports the professional development of team members to achieve organizational goals.

Requirements

Bachelor's Degree in relevant field required or
Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
3-5 years of experience in closely related field with Bachelor's degree required
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
Problem-solving and critical thinking skills.
In depth knowledge of industry best practices and regulatory compliance (if applicable).
Strong organizational and time management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
RN - Registered Nurse - State Licensure and/or Compact State Licensure required
BCLS - Basic Life Support required
ACLS - Advanced Cardiac Life Support required

Nice To Haves

Master's Degree preferred
3-5 years of previous leadership experience preferred
CEN - Certified Emergency Room Nurse preferred
TNCC - Trauma Nursing Core Course preferred
ENPC - Emergency Nursing Pediatric Certification preferred

Responsibilities

Provides strategic leadership and operational oversight of the Emergency Department, ensuring delivery of high-quality, patient-centered care consistent with organizational and regulatory standards.
Collaborates with medical staff, nursing leadership, and ancillary departments to improve care coordination, throughput, and patient experience across the continuum of emergency services.
Monitors departmental performance metrics, including length of stay, left-without-being-seen rates, door-to-provider times, and patient satisfaction, identifying trends and implementing improvement strategies.
Partners with hospital leadership to ensure readiness for all regulatory, accreditation, and compliance requirements, including The Joint Commission, CMS, and state agencies.
Directs emergency preparedness planning and participates in disaster response coordination, ensuring departmental readiness for mass casualty and crisis situations.
Responds promptly to patient care concerns, critical incidents, and operational disruptions, ensuring effective resolution and communication of outcomes.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.