Director Field Services
About The Position
Job Summary Oversee and manage the Reprocessing technical and sales presentation support to help secure new business, successful customer integration and the utilization of established products. Job Description Ensure Reprocessing technical proposals on how Medline's products can meet customer needs and how they can be integrated and implemented with customer's systems and equipment are prepared and presented. Prepare and present customer systems/equipment needs plan to Medline teams to assure complete plan is feasible within cost, time, and environment constraints. Assist with client presentations and provide expert advice on sterilization process and the Reprocessing program details. Ensure team understands customer's business and analyze customer's system and product needs. Oversee all Medline ReNewal Hospital Implementations not limited to resource planning, live and virtual education, budgeting, and post launch activities. Assist in all forecasting activities. Gather data and information on customers and participate in developing presentations relative to keeping customers current on product enhancements. Conduct and review market research on new product ideas in order to develop product line expansion. Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Requirements
- Bachelor's degree.
- At least 4 years’ sales or related experience.
- Experience developing and delivering presentations to various audience levels.
- At least 2 years of experience managing people, including hiring, developing, motivating and directing people as they work.
- Willing to travel at least 50% of the time for business purposes (within state and out of state).
Nice To Haves
- Previous experience selling in hospital and/or healthcare industry preferred.
- Experience giving C-Suite presentations preferred.
- Experience managing field services teams or interfacing with sales preferred.
Responsibilities
- Oversee and manage the Reprocessing technical and sales presentation support
- Ensure Reprocessing technical proposals are prepared and presented
- Prepare and present customer systems/equipment needs plan to Medline teams
- Assist with client presentations and provide expert advice on sterilization process and the Reprocessing program details
- Ensure team understands customer's business and analyze customer's system and product needs
- Oversee all Medline ReNewal Hospital Implementations
- Assist in all forecasting activities
- Gather data and information on customers and participate in developing presentations relative to keeping customers current on product enhancements
- Conduct and review market research on new product ideas in order to develop product line expansion
- Develop and mentor staff
Benefits
- Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
- Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
- For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
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What This Job Offers
Job Type
Full-time
Career Level
Director
