Director, Financial Crimes Risk Portfolio Management

American Express•New York, NY

1d•$123,000 - $215,250

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Team Description The newly created First line of Defense Financial Crimes Risk & Controls Center of Excellence (1LOD FCRC COE) will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing. This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk & Compliance organization. Job Responsibilities As Director Financial Crimes Risk Management (FCRM) Portfolio Management, you will be responsible for managing enterprise prioritization and product planning with a focus on delivering capabilities to market for a breadth of domains across Amex’s FCRM Capabilities. You will work with line of business stakeholders across the enterprise and product and engineering leaders to identify and prioritize strategic opportunities, refine initiative scope, assess feasibility, and develop a strategy to forecast and coordinate product development efforts through launch across customer journeys. You will manage cross-functional stakeholder relationships and work with the FCRM Transformation and Solutions Management teams to increase readiness, transparency, and predictability in capacity and delivery. You will support the definition of strategic outcomes with BU decision makers and partner effectively across product, platform, and engineering teams to apply lean systems thinking to strategy, investment funding, capacity and agile operations and support the management of the FCRM enterprise roadmap. The ideal candidate for this role will be a skillful communicator who enjoys a fast-paced environment, puts the customer experience first, operates cross-functionally (both with business and technology partners), has a strong aptitude for process innovation, and influences key stakeholders into action – all while maintaining a positive attitude and sense of humor in the face of challenges. This role reports to Vice President, Financial Crimes Risk Management Transformation.

Requirements

Minimum of 7+ years of professional experience working across product development and engineering teams
Leads with an enterprise and customer first mindset with a track record of influencing others to embrace change
Demonstrated ability to self-start, carve opportunities out of white space, define a strategic vision, and drive results with a high degree of independence
Highly skilled in Agile product development methodologies, program and project management, with a mastery of enterprise collaboration tools (Clarity, Target Process, JIRA, Confluence, Rally)
Excellent collaboration skills with proven success in driving cross-functional relationships at the enterprise level
Superb presentation building skills with ability to “tell a story” in a clear and concise way to all audiences, including executive leaders
History of high performance with demonstrated adaptability to excel in a fast-paced team, adjust to shifting priorities, and manage others through change
Proven ability to lead and motivate high performing teams, juggle multiple workstreams in a rapidly changing environment, and create a culture of belonging, collaboration, excellence, and fun

Nice To Haves

Bachelor’s degree preferred; advanced degree or industry certification (e.g., PMP, Agile, Lean Portfolio Management) is a plus.
Experience in portfolio management, enterprise planning, or strategic road mapping in a complex technical environment.
Familiarity with financial crimes risk, compliance, or regulated industries.
Background supporting transformation or modernization efforts across multiple stakeholder groups.

Responsibilities

Drive portfolio management activities for Financial Crimes Risk Management
Create and deliver executive-level communications regarding ongoing priorities, status, and key decisions requiring alignment pertaining to portfolio management activities
Lead with a customer first perspective to consult with business partners to understand their strategic objectives, refine scope, shape into customer deliverables, and assess next steps for implementation
Manage an iterative strategic planning process, including providing clear and accurate status of initiatives
Drive an improvement in business outcomes and key results by facilitating prioritization, providing portfolio transparency, and supporting the acceleration of delivery across the portfolio
Collaborate across LPM, LOBs, Product, and Technology to stand-up best in class operating models that improve the investment planning process and optimize the flow of delivery across the complex Financial Crimes ecosystem

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities