Director, Growth & Operations
About The Position
Amae Health is seeking a strategic and execution-oriented Director of Growth & Operations to lead market expansion and operational performance across our care delivery ecosystem. This leader will sit at the intersection of market growth, community partnerships, and operational excellence, working closely with executive leadership, clinical directors, and regional leaders to scale Amae’s innovative care model for individuals with severe mental illness. Unlike a traditional operations role, the Director will own market-level growth outcomes, build scalable systems for referral generation and partnership development, and ensure operational readiness as we launch and expand clinics nationally.
Requirements
- 7+ years of experience in strategy, operations, or growth roles at a venture-backed startup, consulting firm, or healthcare company
- Demonstrated ability to lead cross-functional teams and influence clinical and executive stakeholders.
- Experience in or strong appetite for commercially-oriented work: market expansion, partnership operations, or growth initiatives
- Strong analytical and operational mindset with ability to translate strategy into execution.
- Startup experience strongly preferred — you've navigated ambiguity, worn multiple hats, and figured things out without a playbook
- Collaborative and high-EQ; you know how to move cross-functional teams without formal authority
- Interest in healthcare or behavioral health; you don't need to be a clinical expert, but you care about the mission
- Based in SF Bay Area; able to work in-person 5 days/week in Cow Hollow
Responsibilities
- Lead cross-functional initiatives that improve day-to-day care delivery — new market launches, care model design, referral conversion and operational scalability
- Build and implement market playbooks, workflows, and performance frameworks that enable consistent execution across locations.
- Use data and frontline feedback to identify bottlenecks, then build and drive improvement initiatives with clear owners and measurable outcomes
- Lead cross-functional workstreams across clinical, ops, and product — managing alignment, communication, and rollout
- Build the systems and SOPs that turn one-off solutions into scalable standards
Benefits
- comprehensive medical/dental/vision
- unlimited PTO
- parental leave
- programs built around employee well-being
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
