(USA) Director, Healthcare Research - Operations
About The Position
Shape the future of healthcare with Walmart! We’re looking for a Director, Healthcare Research Operations, to join our team at the Walmart Healthcare Research Institute (WHRI). In this role, you’ll help transform how clinical trials are delivered. Expanding access, accelerating progress, and ensuring that patients who’ve been historically overlooked finally have a voice in advancing science and medicine. You'll report to the Senior Director of Research Operations & Regulatory Controls and work on-site at our offices in Bentonville, AR. About Walmart Healthcare Research Institute WHRI brings inclusivity to clinical research by engaging patients in rural and underserved communities who have not traditionally been part of research opportunities. We are a fast-growing, agile team with a bold vision: to reimagine how clinical research is conducted within the world's largest retailer. By combining Walmart's reach with innovative approaches, we're shaping a more accessible, patient-centered future for healthcare.
Requirements
- 5+ years in healthcare research operations.
- Strong strategic planning, regulatory knowledge, budgeting, and resource management skills.
- Excellent stakeholder management and communication abilities.
- Demonstrated ability to lead cross-functional teams and drive results in a matrixed environment.
- Commitment to integrity, ethics, and continuous learning.
- Bachelor’s degree in business, healthcare, or related area and 15 years’ experience in global matrix drug development research and operational strategies.
- Prior work experience in project/program management, including risk assessment, timeline and budget management, and contingency planning.
- Prior work experience leading cross-functional matrix teams.
Nice To Haves
- Experience in talent development, mentorship, and workforce planning is a plus.
Responsibilities
- Provide strategic oversight and operational leadership to research projects.
- Collaborate cross-functionally to align on project budgets, timelines, and resource needs.
- Manage stakeholder relationships in a highly matrixed environment, fostering collaboration across teams and with external partners.
- Oversee and communicate changes to study budgets and timelines, building consensus for implementation.
- Share best practices in healthcare research with team members to drive continuous improvement.
- Evaluate operational processes, measure outcomes, and identify opportunities for improvement.
- Promote a customer-centric environment and champion continuous learning and adaptability.
Benefits
- At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
11-50 employees
