Director, Hospital-Based Development and Community Operations

WVU Medicine•Bensley, VA

5d•Hybrid

About The Position

The Director, Hospital-Based Development and Community Operations will develop and manage specific hospital-based physician service lines that are located throughout the WVU Medicine Health System. The role is responsible for identifying new development opportunities through market research, communication with physician and hospital leadership, creating financial projections and project plans, presenting business plans and maintaining ongoing operational oversight for the practices. The Director will have a regular in-person presence at all West Virginia University Health System Medical Group (SMG) hospital-based sites.

Requirements

Master’s degree in a Business, Healthcare Administration, Healthcare or related field AND Three (3) years of management or healthcare administrative experience OR Bachelor’s degree in a Business, Healthcare Administration, Healthcare or related field AND Five (5) years of management or healthcare administrative experience.
Must be highly organized and able to quickly reference materials for leadership team.
Must be able to quickly adjust to shifting priorities and be a talented multi-tasker.
Must be very process oriented with the ability to quickly understand how organizational workflows.
Must have working knowledge of all Microsoft Office tools.

Nice To Haves

Prior experience in healthcare with a focus on business development and ongoing operations.

Responsibilities

Identifies new opportunities for growth in the their assigned service lines of support which could include but are not limited to hospital-based environment including Hospitalist Medicine, Emergency Medicine, Intensivist Care, Anesthesiology, Pathology, Radiology, Urgent Care and other physician services.
Serves as primary partner between SMG Core Administration, local hospital and Anesthesiology and Radiology leadership teamsand system-wide support departments.
Develops business plans for growth strategies including financial and budget projections, coordination with academic departments, analyses of market data and establishment of timelines for new projects.
Manages the transition of established physicians and APPs at a new community hospital site into SMG WVUM, ensuring effective communication between the practice and key WVUM departments, key project timelines and dates are met, and that the project remains in scope and in budget.
Partners with other WVU Medicine leaders on developing new sites of services.
Develops and operationalizes plans for new clinical sites.
Provides administrative leadership to designated locations. Shares in management of site office managers (in conjunction with Emergency Medicine), develops and monitors annual practice operational budgets, ensures all WVU Medicine Policies and Procedures are followed, approves of staffing decisions and serves as their connection back to University Health Associates (UHA) leadership.
Serves as first point of contact for physicians and APPs with respect to contracting, compensation, benefits, operations and productivity questions.
Serves as dyad partner to assigned WVU Medicine service lines coordinating monthly project meetings.
Analyzes, compares and reports performance of all assigned WVU Medicine service line programs to hospital leadership.
Identifies and addresses opportunities for improvement in revenue cycle, staffing, locums usage and makes recommendations to leadership.
Mentors Manager of Practice Integration and provides guidance on projects.
Identifies opportunities for better resource utilization within the clinical sites.
Monitors hospital transfer data and makes recommendations on how to positively impact trends.
Develops consistency in use of scheduling system for all hospitalist programs.
Manage daily staffing and cross coverage of all radiology physician across multiple sites.
Manages APPs at designated sites, completing annual performance reviews.