Director, IT & Corporate Security

Scribd, Inc.San Francisco, CA
5d$220,000 - $290,000

About The Position

We’re hiring a Director of IT to lead our Corporate IT and Digital Workplace. This is a hands-on leadership role - part people leader, part operator, and part builder. You’ll own the technology experience for employees while serving as the senior IT leader responsible for the reliability, security, and scalability of our employee-facing systems, enterprise applications ecosystem, and IT operations. In this role, you’ll be trusted to drive outcomes, not just perform tasks. You’ll bring clarity and structure while exercising sound judgment about risk, compliance, and business velocity. You’ll build scalable systems and processes that reduce toil and improve employee experience, balancing the need for governance with the need to move quickly. You’ll partner closely with leaders across the company to ensure IT is a strategic enabler of productivity, efficiency, and thoughtful risk management, including the responsible adoption of AI-enabled tools where they deliver real business value.

Requirements

  • 8–10+ years in Corporate IT or Digital Workplace roles, including experience leading IT teams
  • Experience leading IT support and service delivery with clear, measurable results
  • Hands on experience managing identity and access using Okta or similar tools
  • Experience supporting employee onboarding, role changes, and offboarding with thoughtful access controls
  • Strong experience administering Google Workspace for security and day to day employee needs
  • Experience managing macOS devices using Kandji or a similar MDM platform
  • Familiarity administering collaboration tools and applying service management best practices in a practical way
  • Experience partnering with Security on endpoint protection, audits, and compliance readiness
  • Experience managing IT vendors, renewals, and budgets with accountability for outcomes
  • Trusted partner to senior leaders with clear, effective written and verbal communication
  • Able to stay calm under pressure and explain technical decisions in business terms
  • Player coach mindset: comfortable stepping in when needed while building scalable systems that reduce recurring issues

Nice To Haves

  • Familiarity with modern SaaS ecosystems and light cloud exposure (AWS, GCP, or Azure)
  • Networking fundamentals for small to mid sized environments (WiFi, office networking, conferencing/AV)
  • Light scripting or automation (Bash, PowerShell, Python) and comfort working with APIs

Responsibilities

  • IT Strategy & AI Enablement
  • IT Service Delivery and Team Leadership
  • Identity, Access, and Enterprise Systems
  • Endpoint Fleet, Office IT, and Workplace Infrastructure
  • Security, Compliance & Resilience
  • Vendor Management, Budget, and Delivery Accountability

Benefits

  • Scribd Flex (flexible work model)
  • Comprehensive health, dental, and vision coverage
  • Mental health support and disability coverage
  • Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
  • Paid parental leave and family support benefits
  • Retirement matching and employee equity
  • Learning and development programs and professional growth opportunities
  • Wellness and home office stipends
  • Complimentary access to the Scribd, Inc. suite of products
  • Enterprise access to leading AI tools
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