Director, IT Infrastructure & Services

Edible Arrangements, LLC • Atlanta, GA

3d • Hybrid

About The Position

Edible Brands® was launched in 2022 to bring together powerful, purpose-led brands under one unified purpose: to enrich everyday life through celebration, nourishment, and wellness. Today, Edible Brands powers three bold and growing concepts across 700+ locations worldwide.

Our portfolio spans Edible Arrangements®, the iconic gifting brand; Rōti®, a Mediterranean-inspired fast-casual restaurant; edibles.com™, a trusted marketplace for low-dosage THC & CBD wellness products; and BerryDirect®, our robust supply chain infrastructure. Together, these brands are fueled by The Edible Way—a set of employee-driven values that keep us committed, collaborative, adaptable, results-driven, and always ready to celebrate.

We are looking for a highly technical, hands-on Director of IT Infrastructure to own and evolve our Microsoft Azure platform that powers our e-commerce, mobile, and internal systems.

This is not a traditional IT role. This leader will be directly responsible for designing, building, and operating a modern cloud infrastructure that supports high-traffic digital experiences and mission-critical services.

You will partner closely with Engineering, Product, and Data teams to ensure our Azure environment is:

highly available and scalable 
observable and debuggable
secure and compliant 
cost-efficient and performant 

You should be equally comfortable with whiteboarding architecture, debugging production issues, and reviewing infrastructure as code.

Requirements

• 10+ years of experience in infrastructure, cloud engineering, or platform engineering
• Deep, hands-on expertise in Microsoft Azure (this is a must-have)
• Proven experience designing and operating production systems using:
• App Services and Function Apps
• Azure networking (Front Door, Application Gateway, VNets, DNS)
• Application Insights and observability tooling
• Key Vault and secure secret management
• Strong experience supportingNode.js / API-driven architectures
• Experience managing high-traffic, customer-facing platforms (e-commerce preferred)
• Hands-on experience with infrastructure as code (Terraform, Bicep, ARM, etc.)
• Strong troubleshooting skills across infrastructure, networking, and application layers
• Experience building and maintaining CI/CD pipelines
• Demonstrated ability to own and resolve production incidents
• Strong understanding of scalability, resiliency, and distributed systems

Responsibilities

• Own the architecture, performance, and reliability of our Azure environment
• Design and operate scalable infrastructure using:
• App Services (primary hosting for Node.js APIs and microservices)
• Azure Function Apps
• Storage Accounts (including static web hosting for React applications)
• Application Insights (monitoring, logging, and observability)
• Key Vault (secrets and credential management)
• Front Door and Application Gateway (traffic routing, WAF, and edge delivery)
• Azure DNS
• Establish best practices for scaling, failover, and regional resiliency
• Actively contribute to infrastructure design, troubleshooting, and optimization
• Review and guide infrastructure as code (Terraform, Bicep, ARM, etc.)
• Partner with engineering teams to improve application performance and reliability
• Lead root cause analysis for production incidents and drive permanent fixes
• Build and improve deployment strategies, including CI/CD pipelines
• Own observability strategy using Application Insights and logging platforms
• Define and implement alerting, dashboards, and SLIs/SLOs
• Ensure all services are instrumented for deep debugging and tracing
• Proactively identify and resolve performance bottlenecks
• Architect and manage traffic routing using Front Door and Application Gateway
• Optimize global performance, availability, and failover strategies
• Own DNS strategy, domain management, and cutover planning
• Troubleshoot complex networking and connectivity issues
• Continuously monitor and optimize Azure spend
• Implement right-sizing, scaling strategies, and cost governance practices
• Balance performance, reliability, and cost in all infrastructure decisions
• Lead and mentor a small, high-impact infrastructure team
• Set a high bar for technical excellence and ownership
• Build a culture of accountability, urgency, and continuous improvement

Benefits

• Strong team-oriented environment, emphasizing cross-functional partnerships
• The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.
• Growth & Development – Each team member has a visible and immediate impact on the business, offering abundant opportunities for personal and professional growth as we scale in size and sophistication
• Healthcare plans that include health/dental/vision insurance, 401K Plan, company-paid life insurance and short-term disability, flexible spending account options and more
• Paid time off, including sick days & holidays to support work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed