Director, IT Product Management

About the position

We're seeking a Technology COE Lead to spearhead all technology solutions for our critical enterprise functions: Accounting, Facilities, Finance, Ops Services and PR. In this role, you'll be instrumental in shaping our technology landscape, ensuring our systems are robust, scalable, and aligned with our strategic goals. You'll lead a talented team, build strong relationships with our business partners, and manage a diverse portfolio of custom software and SaaS solutions.

Responsibilities

• Develop and execute the technology roadmap for Accounting, Facilities, Finance, Ops Services and PR, aligning with overall business objectives.
• Identify opportunities for technology-driven process improvements and efficiencies across these functions.
• Stay abreast of emerging technologies and industry best practices to recommend innovative solutions.
• Oversee the entire lifecycle of technology solutions, from requirements gathering and evaluation to implementation, maintenance, and optimization.
• Manage a portfolio of both custom-developed applications and various SaaS platforms.
• Ensure the stability, security, and performance of all assigned technology solutions.
• Establish a process for iterative, continuous improvement of solutions to ensure the technology product portfolio stays relevant and beneficial to all stakeholders.
• Lead, mentor, and develop a team of at least two direct reports, fostering a culture of high performance, collaboration, and continuous learning.
• Provide guidance and support to your team in tackling complex technical challenges and delivering high-quality solutions.
• Cultivate strong, collaborative relationships with senior leaders and stakeholders within Accounting, Facilities, Finance, Ops Services and PR.
• Act as the primary technology liaison, understanding business needs, translating them into technical requirements, and communicating technology strategies effectively.
• Partner with external software vendors and service providers to manage relationships, negotiate contracts, and ensure optimal service delivery.
• Oversee technology projects, ensuring they are delivered on time, within budget, and to the required specifications.
• Manage vendor relationships, including contract negotiations, performance reviews, and issue resolution.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in technology leadership roles, with at least 3 years in a management position.
• Proven experience owning and managing technology solutions for enterprise functions (Accounting, Facilities, Finance, Ops Services and PR preferred).
• Strong understanding of both custom software development lifecycles and SaaS platforms.