Director, Marketing Project Management

About the position

The ASU Outreach Hub is a nonprofit organization that supports the outreach and transactional needs of the ASU public enterprise through marketing and engagement solutions that advance the university and strengthen its brand. It specializes in paid media outreach, data-driven insights, and outreach to alumni, donors, and targeted corporations. The Director of Marketing Project Management leads a team to ensure marketing projects are completed efficiently, timely, and within budget. The Director serves as a leader and driving force behind motivating team members to deliver the highest standards in the visual and online representation of ASU Enterprise Partners (ASUEP), its affiliates, and Arizona State University (ASU) at scale. The Director is both project management practitioner (owning a portfolio of high-profile and highly-visible project assignments), and a strong leader capable of scaling up the marketing project management function-inclusive of talent evaluation, assessment and utilization of tools and technologies, and identification of continual process improvements aimed at productivity and workload efficiency.

Responsibilities

• Serves as a thought leader to management and to peer leadership across the Outreach Hub related to marketing project management execution and best-in-class project delivery
• Serves as the face of the marketing project management team and leads strategic, workload planning efforts
• Leverages multiple project management (PM) methods and approaches to problem solve and develop policies and procedures to optimize and track project workflow
• Proactively assesses the project lifecycle and provides recommendations for improvements to marketing operations, use of methodologies, operating procedures, tools, systems, and communications
• Manages the project process to support execution for marketing campaigns for large and complex initiatives with wide reaching impact; troubleshoots project bottlenecks and proactively informs and engages clients
• Develops, maintains, and oversees procedures, processes, and policies to optimize project workflow, leverages multiple project tools to develop solutions, and facilitates team work to meet goals
• Problem solves and promotes teamwork, inclusivity, and diversity of thought between internal and external departments to create process and project solutions, while keeping projects on time and on budget
• Directly supervises a team of project managers at varying levels of experience, who are responsible for creating, documenting, and implementing projects from input to execution, while mitigating risks and balancing multiple live projects across multiple stakeholders
• Drives cross-functional team alignment within and across the Outreach Hub team, colleagues, and vendors; regularly and proactively collaborates with all members of the Outreach Hub team to achieve project goals
• Solves problems, works through bottlenecks, and negotiates compromises that lead to client satisfaction while ensuring the team is working at (and not over) capacity; proactively informs leaders when deadlines are at risk or bandwidth is stretched beyond project viability
• Facilitates effective communication and reporting of project plans, status, challenges, and successes, and ensures accurate and timely reporting
• With their team, determines approach and may lead daily stand-up meetings, weekly project collaboration meetings, and project priority meetings to ensure projects are progressing, new projects are accounted for, and cross-university collaboration is running smoothly
• Ensures budgetary compliance through economic and effective management
• Responsible for selecting, hiring, training, and evaluating all personnel in area of responsibility
• Serves as a mentor/coach and direct manager to team members (and student workers), supports their professional development, and creates a positive and collaborative work environment
• Hires, motivates, develops, and retains a high-performing team
• Other duties as assigned

Requirements

• A natural and confident problem-solving ability, while simultaneously managing owned workload and developing team members during times of increased production and organizational growth
• A strong sense of urgency for high-profile/highly visible project execution, when required
• Ability to multi-task and thrive in a fast-paced environment
• Highly trained expert in project management, uses multiple PM principles, practices, methods, and techniques including multiple PM frameworks to solve problems, develop policies and procedures to optimize and track workflow, and drive cross functional team alignment
• Skilled relationship builder, a champion of teamwork and collaboration, and uses a people over process approach to leverage project management tools to build solutions and enhance the team's working experience and effectiveness
• Strong, confident, leadership skills to represent the Outreach Hub and the Marketing Project Management team's abilities to both internal and external partners
• Ability to maintain a broad understanding of active projects and to quickly respond to stakeholders on the status of projects and make important connections among related work
• Strong organizational, goal setting, and time management skills with the ability to set priorities, multi-task, and meet deadlines
• Creative and critical thinking skills; and high attention to detail
• Strong and collegial people skills and an ability to communicate effectively in person, in writing, and by phone
• Team-oriented strategist able to effectively manage complex situations involving numerous and sometimes competing constituencies
• Skilled in supervising the activities of subordinates including hiring, performance evaluations, professional development, directing daily activities, training, scheduling, etc.
• Skilled in exercising a high degree of judgment and diplomacy
• Working knowledge of print and online communication vehicles and production processes
• Advanced knowledge of Microsoft Office suite
• Advanced knowledge of project management systems
• Ability to maintain a high degree of confidentiality and responsibility regarding information related to ASU Enterprise Partners, its subsidiaries and University business and confidential prospect information

Nice-to-haves

• Advanced knowledge of Wrike project management system
• Project Management Professional (PMP) certification
• Advanced education in Project Management, Business, or Marketing
• Experience in both tactical marketing project management execution, as well as leading teams who are also executing marketing projects

Benefits

• Hybrid work schedule. We work from home two days a week!
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) plan with matching employer contribution
• 22 days of vacation time
• 11 holidays, including your birthday
• Parental leave
• Significant tuition reductions
• Professional development is highly valued at ASU Enterprise Partners, where employees are encouraged to look across the organization and nurture new areas of interest
• $30 bi-weekly cell phone reimbursement