Director of Analytics

KIPP METRO ATLANTA COLLABORATIVE INC • Atlanta, GA

4d • $75,000 - $120,000 • Hybrid

About The Position

KIPP Atlanta Schools is part of the KIPP (Knowledge is Power Program) national network of free, open enrollment, college-preparatory schools dedicated to ensuring that every child grows up free to create the future they want for themselves and their communities. There are 280 KIPP schools in 21 states and the District of Columbia serving more than 175,000 scholars and alumni. KIPP Atlanta currently operates 11 schools including five primary schools, six middle schools and one high school, as well as KIPP Forward which supports scholars on their journey to a choice-filled life. We are a social justice organization and our vision and mission require the work of dedicated, bold and skilled leaders, educators, and support staff who are committed to serving as the catalyst for joyful, academically excellent schools and the foundation for building a more just and equitable world for our scholars. What We Value: Good Decision-Making: “I make thoughtful decisions in alignment with my school’s and organization’s values.” Peer Accountability: “I hold all Big KIPPsters accountable to our schools’ and organization’s values, standards, and expectations.” Excellence Always: “I do all aspects of my work with excellence - the big and the little things, the parts being monitored as well as those not monitored.” Communication is Key: “I communicate with both honesty and love. How I communicate nurtures courage, belonging, partnership, and progress toward our promise to KIPPsters and families.” Scholars Over Everything: “I put our scholars first, 100% of the time, without fail. I quickly resolve any and all adult-centered concerns and qualms to reserve my individual and our collective time and attention for our KIPPsters.” Walk Trumps Talk: “I chose this social justice career. And so, I behave in alignment with my choice. My behaviors match our promise to our scholars and families.” “Us” Only: “I belong to every member of our organization, and every member of our organization belongs to me. I choose unity always - in both the good times and hard times.”

Requirements

• Bachelor’s degree
• Minimum 7+ years of professional work experience in a relevant field or function
• Minimum 3+ years of managerial experience
• Strong project and product management skills
• Robust quantitative and analytical skills, including experience working with large data sets to derive insights
• Expertise in relational database concepts, structures, and management
• Experience training and communicating data and analytics products to audiences of varying levels of expertise
• Experience programming in data analysis languages and/or software (e.g., SQL, R, Stata, SPSS)
• In-depth knowledge of Microsoft Office (PowerPoint, Word) and advanced Excel skills
• Enthusiasm for data, analytics, and data-driven decision making
• Proven ability to set and meet challenging targets
• Excellent organizational skills and strong attention to detail
• Excellent customer service, interpersonal, and communication skills, with the ability to build meaningful relationships quickly
• Ability to convey information in a way that is strategic, honest, timely, and respectful
• Strategic thinker with the ability to think critically about issues and solutions
• Flexible with a strong ability to multitask and prioritize
• Thrives in an entrepreneurial, fast-moving environment while driving toward clarity and solutions
• Self-starter with demonstrated resourcefulness

Nice To Haves

• Advanced degree in business, education, public administration/policy, or a related field
• Experience working in a charter school or other K–12 education organization, or closely related sector
• Experience managing analytics or data teams
• Experience with data visualization and dashboard tools (e.g., Tableau)
• Knowledge of the education field, including familiarity with: Student information systems (e.g., Infinite Campus, eSchoolPlus); Assessment platforms (e.g., Illuminate Education, NWEA MAP); Behavior platforms (e.g., Kickboard, LiveSchool); Common education data sets (student achievement, demographics, attendance, behavior)

Responsibilities

• Data Management and Infrastructure 40%
• Collaborate with Managing Director of Data and Analytics to create a long-term strategy and vision for a full data warehouse and infrastructure (data model development, ETL custom work, software tools, and documentation strategy), expanding the data domains held in the warehouse to other departments (e.g., Operations, Talent, Finance, etc.); this is inclusive of individually executing on this work, as well as coaching teammates on the best practice.
• Develop, test, and maintain database architectures to ensure data integrity standards are met.
• Define and implement necessary processes to consolidate and extract data from disparate sources (via API, ODBC, flat files, etc).
• Maintain and troubleshoot the integrity of data linkages between data source systems and data warehouse.
• Develop and maintain documentation such as a data dictionary which describes the contents, formats, and structure of the data warehouse and the relationship between its elements.
• Perform maintenance and support tasks on the central reporting website, SOAR (WordPress).
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Partner with regional and school operations staff to conduct data quality audits to ensure accurate and complete data is warehoused through student information and other data systems.
• Resolve data quality issues in partnership with colleagues.
• Advocate/escalate system issues to vendor support teams and follow-up on solutions.
• Manage the relationship and necessary budget for data infrastructure as it grows.
• Data Analysis, Application, and Action 20%
• Design, implement, and monitor the use of real-time data reports and dashboards (e.g., Tableau reports) to support strategic decisions at the regional and school-level.
• Seek feedback from teammates and end users to improve the product.
• Provide training and coaching on using reports and dashboards.
• Collaborate with the broader Data Team to define regional data analysis and reporting plan and deliverables, school-facing data supports, and norm on data practices.
• Conduct descriptive analysis on outputs from KIPP Atlanta’s student information system, student assessments, teacher evaluations, and other organizational data platforms.
• Develop predictive and statistical models with student data to support the academics, operations, and student support teams in allocating resources efficiently and making informed programmatic decisions.
• Support other teams as necessary (e.g., talent, finance) to determine additional database, programming, and data visualization needs that can support the overall priorities of KIPP Atlanta.
• Translate data into relevant insights and implications and support stakeholders on interpreting findings.
• Tailor the complexity of analysis appropriately to audiences with various data literacy skills (e.g., regional team, principals, teachers, Board members, funders, etc.).
• Anticipate and empathize with stakeholder reactions.
• Regularly monitor key metrics and report significant changes or trends.
• Develop and maintain documentation of data analysis and synthesis methods and processes.
• Maintain an in-depth knowledge of all regionally standardized data sources and systems, being constantly aware of new updates and incorporating changes into analytical approach and data visualizations.
• Data Strategy 20%
• In partnership with the Managing Director of Data and Analytics, set vision for analytics, research and evaluation for short- and near-term work.
• With input from key stakeholders, maintain reporting roadmap and ensure work between the data systems team (under Operations) and the Analytics team is collaborative.
• Collaborate with the Managing Director of Data and Analytics and various stakeholders on key metric identification and ensure adequate collection of data and feasibility of analysis.
• Suggest new lines of analysis and work with colleagues to investigate them.
• Create an ambitious, yet feasible, plan for ensuring that the organization’s data infrastructure supports the tools needed to effectively monitor student, school, and organizational progress towards key goals and priorities identified by the regional leadership and data teams.
• Build and maintain positive relationships with stakeholders in order to encourage questions and surface opportunities to provide support.
• Seek opportunities to increase stakeholder ability to use data.
• Help to plan for and lead the training of school and regional staff on using data systems and interpreting data reports.
• Work with teammates to analyze current and future data needs of teams and departments.
• Manage stakeholder expectations around data availability for regional rollups and comparisons.
• Leadership/Management 20%
• Lead, coach, and develop team of Data Analysts, including strategically dividing the analytics and data management work between the team.
• Establish a team culture and systems for collaboration with this newly formed team.
• Ensure that the Data & Analytics Team is providing high levels of customer service high quality products and tools to internal and external stakeholders.
• Support analysts in communicating insights, trends, and tools and recommending next steps.
• Assist with mentoring school and organizational leaders on using data to improve instructional planning and drive student achievement.
• Serve as expert and contributing member of cross-functional teams on topics such as: best practices for collecting and storing data, research design, using data insights to drive planning and decision-making, turning data into impactful stories, etc.

Benefits

• 20 days of Paid Time Off, in addition to identified holidays
• Comprehensive health insurance (medical and dental), life insurance and optional short and long term disability
• Counseling and Telehealth Options
• Paid Parental Leave
• Participation in Georgia retirement plan and an optional 403(b) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director