DIRECTOR OF ASSESSMENT/REFERRALS

UHS•Champaign, IL

13d

About The Position

POSITION SUMMARY The Director of Admissions/Intake is responsible for implementing and evaluating the facilities admission procedures. ESSENTIAL FUNCTIONS: Perform personnel management duties including screening and selection of assessment and referral staff, providing department orientation and training, completing performance evaluations and giving feedback to Human Resources office. Maintain Intake Call, assessment and administrative documentation associated with services. Manage FTE standards and department budget. Develop and implement policies and procedures for assessments and referrals, ensuring the overall quality of services provided. Member of the Management Team and other committees as assigned. Annually review policies for your department to ensure compliance with regulatory agencies and hospital practice. Annually review and maintain updated job descriptions, performance evaluations, orientation checklists and competencies. Ensure departmental safe work practices. Ensure on-call schedules for 24/7 assessment coverage. In the event that admission to The Pavilion programs is not appropriate, will assist in arranging referral for treatment in an alternative facility or outpatient services. Completes daily customer follow-up calls as assigned. Provide appropriate statistical analysis on a monthly basis. In cooperation with Business Development Director and Business Development Representatives, provides necessary referral feedback and participates in referral source meetings and improves referral source satisfaction. Compile paperwork for all contacts so that appropriate records are maintained and available. Responds to a support code in a therapeutically appropriate manner as prescribed in the annual TCI Training Inservice. Performs all additional responsibilities as deemed necessary by the CEO. Regularly holds staff meetings. Assist in the completion of the PPR process for the facility. Ensure releases are completed on all admissions. Improve patient satisfaction scores for assessment. Assists in the completion of the PPR process.

Requirements

Prefer a registered nurse or a Masters level degree in social work, psychology, or related field.
Two years practical experience, preferably in the psychiatric/mental health field.
Two years supervisory experience in an admissions setting or office management.
Must have an understanding of DSM V and the application to psychiatric and/or chemical dependence service.

Responsibilities

Implementing and evaluating the facilities admission procedures
Perform personnel management duties including screening and selection of assessment and referral staff, providing department orientation and training, completing performance evaluations and giving feedback to Human Resources office.
Maintain Intake Call, assessment and administrative documentation associated with services.
Manage FTE standards and department budget.
Develop and implement policies and procedures for assessments and referrals, ensuring the overall quality of services provided.
Member of the Management Team and other committees as assigned.
Annually review policies for your department to ensure compliance with regulatory agencies and hospital practice.
Annually review and maintain updated job descriptions, performance evaluations, orientation checklists and competencies.
Ensure departmental safe work practices.
Ensure on-call schedules for 24/7 assessment coverage.
Assist in arranging referral for treatment in an alternative facility or outpatient services.
Completes daily customer follow-up calls as assigned.
Provide appropriate statistical analysis on a monthly basis.
Provide necessary referral feedback and participates in referral source meetings and improves referral source satisfaction.
Compile paperwork for all contacts so that appropriate records are maintained and available.
Responds to a support code in a therapeutically appropriate manner as prescribed in the annual TCI Training Inservice.
Performs all additional responsibilities as deemed necessary by the CEO.
Regularly holds staff meetings.
Assist in the completion of the PPR process for the facility.
Ensure releases are completed on all admissions.
Improve patient satisfaction scores for assessment.
Assists in the completion of the PPR process.