Director of Behavioral Health Services
Optima Medical•Scottsdale, AZ
3d
About The Position
The Director of Behavioral Health Services provides strategic, operational, and people leadership for Optima Medical’s integrated Behavioral Health program operating under the Collaborative Care Management (CoCM) model. This role oversees psychiatric providers and services, behavioral health care coordination, and virtual care operations while ensuring quality, compliance, and scalable growth across a primary care–embedded model.
Requirements
- Bachelor’s degree in Healthcare Administration, Business, or a related field
- 5+ years of leadership experience in behavioral health operations, integrated care, or primary care settings
- Direct experience with Collaborative Care Management (CoCM) models
- Strong understanding of psychiatric provider workflows and measurement-based care
- Proven people-leadership experience managing managers and multidisciplinary teams
Nice To Haves
- Experience with virtual or telehealth behavioral health services preferred
- Familiarity with CMS CoCM billing (99492–99494) and psychiatric E/M coding preferred
Responsibilities
- Provide end-to-end leadership of Optima Medical’s integrated and virtual Behavioral Health program
- Ensure fidelity to the Collaborative Care Management (CoCM) model and clinical workflows
- Oversee psychiatric providers, Behavioral Health Care Coordinators (BHCs), managers, and operational leadership
- Lead integration of behavioral health services within primary care workflows
- Establish clear ownership of medication management, escalation pathways, and clinical decision-making
- Monitor and analyze KPIs related to access, outcomes, engagement, and operational performance
- Partner with billing and compliance teams to support CoCM billing and psychiatric E/M documentation
- Support hiring, onboarding, training, and performance management of behavioral health leadership
- Drive continuous improvement initiatives to optimize workflows, quality, and patient experience
Benefits
- Substantial growth opportunities
- Leadership and mentoring
- Fun work environment (happy hours, lunches, events, holiday parties)
- Comprehensive benefits (medical, vision, dental, 401k, paid holidays)
- Supportive and positive work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Director
