Director of Creative Services

Big Leap • Lehi, UT

5d • Remote

About The Position

The Director of Creative Services leads Big Leap’s internal creative fulfillment team, ensuring high-quality, efficient delivery of SEO content, content marketing assets, graphic design assets, web development projects, and website builds/redesigns in support of client marketing strategies.
This role blends operational leadership with marketing fluency. The Director is responsible for improving production quality, strengthening workflows, increasing efficiency, and developing team members while collaborating closely with the Creative Product Owner to define and uphold standards of excellence.
This is a leadership role focused on production excellence, team development, and operational rigor within a digital marketing agency environment. As the creative fulfillment function evolves, this role will help shape and adapt processes to meet the changing needs of the business.

Requirements

• Experience leading creative, content, or production teams.
• Strong understanding of SEO, content marketing, and digital marketing fundamentals.
• Demonstrated ability to improve operational efficiency and quality.
• Experience managing workflows in Asana.
• Budget and resource management experience.
• Experience coaching and developing creative professionals.

Nice To Haves

• Balances creative sensibility with operational discipline.
• Understands both creative craft and marketing performance.
• Comfortable leading peers and fostering professional accountability.
• Process-minded but adaptable.
• Collaborative, steady, and solution-oriented.
• Willing to step into the work when necessary while primarily leading through others.
• Skilled at raising standards while maintaining team morale.
• Able to bring clarity and structure to a fast-moving environment.

Responsibilities

• Team Leadership & Development
• Creative Quality & Standards
• Operational Excellence & Workflow Optimization
• Cross-Functional Collaboration
• Budget & Resource Management
• Data & Performance Insight

Benefits

• Remote or Hybrid work capability.
• Flexible PTO.
• Flexible work hours.
• Gym membership reimbursement.
• Comprehensive medical, dental, vision, 401(k) matching, and life insurance benefits.
• Opportunities for growth to enhance your skills and advance your career.
• A highly-rated company culture, collaborative team dynamics, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed