Director of Customer Success Finance

Autodesk•Portland, CA

About The Position

Autodesk is hiring a Director of Customer Success Finance to serve as a strategic partner to the Chief Customer Officer and lead financial strategy and execution across the global Customer Success organization. This role combines deep analytical expertise with strong business P&L acumen to guide planning, performance measurement & reporting, and investment decisions—particularly across monetization of services. You’ll lead a high-performing team and collaborate cross-functionally with Customer Success, Sales Finance, Analytics, and Corporate Finance. Your ability to turn complex data into clear, actionable insights will be key to influencing decisions across both finance and non-finance stakeholders.

Requirements

10+ years in finance, with deep experience in Customer Success or Services finance with deep P&L management experience, preferably in a complex, global, matrixed environment
Strong analytical and problem-solving skills with a proven ability to extract insights from complex datasets
Skilled at crafting business narratives that resonate with non-finance stakeholders and drive action
Experienced team leader and talent developer
Proficient in tools such as Anaplan, Sigma, Google Analytics, with Snowflake experience a plus
Bachelor’s degree in Finance, Business, or Economics preferred

Responsibilities

Serve as the lead finance partner to the Chief Customer Officer, overseeing planning, forecasting, and investment strategy across all Customer Success functions, a business greater than $400M
Lead and develop a team of finance professionals focused on investment planning, ROI, growth initiatives, and spend management
Leverage a “P&L mindset” to scale KPIs, dashboards, and models to measure the business and identify opportunities
Leverage multi-source analytics to distill clear, compelling recommendations for senior business leaders
Own executive reporting and narrative—connecting financial outcomes to business impact and helping shape key decisions

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.
Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary is one part of Autodesk’s competitive compensation package.
For U.S.-based roles, we expect a starting base salary between $170,800 and $276,320.
Offers are based on the candidate’s experience and geographic location, and may exceed this range.
In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world.
Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
We take pride in cultivating a culture of belonging where everyone can thrive.
Learn more here: https://www.autodesk.com/company/diversity-and-belonging