Director of Event Services
About The Position
Responsible for the Event Services Department. Manages and leads event service staff and acts as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales and the customer to ensure consistent, high level service throughout property events. Promotes consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures. The position ensures the Red Coat Program (MHR) is in place and adhered to by all Event Service Managers. The position is responsible for achieving guest and employee satisfaction and for assisting in managing the financial performance of the department. In addition, the Director of Event Services recognizes opportunities to up-sell and suggests enhancements to create outstanding events.
Requirements
- High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
Responsibilities
- Managing Event Services Operations
- Leading Event Services Teams
- Managing Profitability
- Ensuring Exceptional Customer Service
- Conducting Human Resources Activities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
