Director of Executive Administrator, Board and Executive Operations

Ent Credit Union•Colorado Springs, CO

14h

About The Position

The Director, Executive Administrator, Board, and Executive Operations provides strategic leadership and oversight for executive administrative support and Board governance operations. This role leads a high-performing team responsible for supporting senior management and the Board of Directors, ensuring seamless meeting execution, strong governance practices, and exceptional administrative excellence. The Director serves as a trusted partner to executives, Board leadership, and key stakeholders, balancing precision, discretion, and strategic thinking while enabling effective decision-making at the highest levels of the organization.

Requirements

Bachelor's Degree in Business Administration, Human Resources, Organizational Development, or another relevant field.
8+ years of administrative support or relevant experience.
3+ years' supervisory or team leadership experience
Organizational ability, interpersonal skills, discretion, judgment, and initiative.
Moral character--handle sensitive and confidential information with tact and diplomacy.
Able to analyze problems and take effective action or make appropriate recommendations.
Attention to detail and accuracy in data entry.
Must be able to work under pressure and handle changing priorities based on business needs.
Able to establish and maintain cooperative working relationships with all levels of the organization.
Ability to develop relationships across a diverse coworker base while establishing trust and credibility with managers at all levels and across Development.
Demonstrates an orientation towards customer service.
written/verbal communication and interpersonal skills--the ability to interact with and communicate at various levels within an organization.
Planning, organizational, time management, and problem-solving skills.
Driver's License with an acceptable driving record (required)

Nice To Haves

Experience in a legal or paralegal experience (Preferred)

Responsibilities

Executive Administration Leadership: Lead, develop, and manage a team of executive and administrative professionals supporting senior leaders and organizational priorities Establish consistent, repeatable standards, processes, and best practices for executive administrative support across the organization Ensure proactive calendar management, meeting coordination, materials preparation, and follow-up for management, taking into account each executive's requests and needs Anticipate management's needs and organizational priorities to enable efficient use of management's time Foster a positive and ethical culture of professionalism, accountability, collaboration, and continuous improvement within the team
Board Governance and Support: Oversee all administrative and operational aspects of Board of Directors and Board Committee support, including meeting planning, agendas, materials, logistics, and minutes Partner closely with the Chair, Committee Chairs, CEO, and Legal to ensure effective Board governance and compliance with bylaws, policies, and regulatory requirements Ensure timely, accurate, and secure distribution of Board materials and maintain official Board records securely Support onboarding, education, and ongoing engagement of Board members Partner with Legal to maintain calendars and ensure alignment with strategic, regulatory, and fiduciary obligations
Strategy and Efficiency: Evaluate and improve administrative and governance processes to increase efficiency, consistency, and scalability, especially during periods of change Ensure confidentiality related to executive and Board materials Ensure no single points of failure exist in processes
Stakeholder Partnership and Communication: Serve as key liaison among management, Board members, administrative staff, and internal partners Provides sound judgment, discretion, and diplomacy in sensitive high-stakes situations Represent executive administration functions with credibility and professionalism across the enterprise
Staff Leadership\Management: Provide feedback, guidance, mentoring, training, and leadership. Support staff development plans through regular coaching dialogs. Handle supervisory duties such as approving time off, performance reviews, and disciplinary actions.
Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.