Director of Growth Strategy

Charlie Health • New York, NY

5h • $151,000 - $215,000

About The Position

The Director of Growth Strategy role is a key, senior leadership position that will have the opportunity to influence and impact go-to-market strategy at Charlie Health as we continue to expand our services across the nation. The Director of Growth Strategy will be responsible for managing Growth Strategy Analysts, Associates, and Managers as they identify and analyze potential new market entry strategies for Charlie Health. The Director of Growth Strategy should be fluent in managing project teams, tracking key performance indicators, and delivering on ambitious delivery timelines. This individual will be expected to invest heavily both in the work being done, and in the team members they oversee. The Director of Growth Strategy will be given an exceptional level of autonomy and responsibility, but it is expected that this individual will "think like an owner" and commit themselves to Charlie Health's success.
We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Requirements

• 7–10+ years of experience, ideally including:
• Prior experience in Revenue Operations, Sales Operations, Product, Engineering, GTM Operations, or Business Operations roles
• Hands-on ownership of CRM systems (Salesforce), GTM tooling, and workflow automation
• Experience partnering closely with Engineering, Product, and Analytics teams
• Experience building and maintaining GTM reporting and data infrastructure
• Strong cross-functional collaboration with Sales, Growth Strategy, and Marketing teams
• Highly proficient in Excel / Google Sheets
• Working knowledge of SQL and data modeling concepts
• Experience with BI tools (e.g., Tableau, Looker, Hex)

Nice To Haves

• 2+ years of people management experience preferred
• Proven ability to lead through influence across highly cross-functional teams

Responsibilities

• GTM Tooling & Technology
• Own the GTM technology strategy across Sales, Outreach, Admissions, and Partnerships
• Evaluate, implement, and optimize tools to streamline workflows and improve GTM performance (e.g., CRM enhancements, AI tools and automation platforms)
• Drive tool adoption, enablement, and ROI measurement across GTM teams
• Data Infrastructure & Reporting
• Own the data infrastructure supporting GTM performance reporting
• Partner with Analytics and Engineering to ensure clean, reliable, and well-modeled GTM data
• Define and maintain standard GTM metrics, dashboards, and reporting logic
• Salesforce & Engineering Partnership
• Serve as the primary GTM partner to Salesforce Engineering
• Translate GTM workflow needs into clear technical requirements and prioritization
• Work cross-functionally with Engineering, Product, and Design to ship scalable GTM workflow improvements
• RevOps Operating Model
• Establish intake, prioritization, and delivery processes for RevOps initiatives
• Balance speed, scalability, and system integrity across GTM systems and workflows

Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
• The total target base compensation for this role will be between $151,000 - $215,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $182,000 - $258,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1-10 employees