Director of Human Resources

Jackson Walker • San Antonio, TX

2d

About The Position

The Director of Human Resources provides strategic and operational leadership for the firms People and Talent Operations function. This role is responsible for overseeing core HR disciplines including talent management, employee relations, performance management, HR operations, compliance, and organizational effectiveness. Reporting to the Chief Human Resources Officer, the Director partners closely with firm leadership, practice group leaders, and administrative departments to ensure the firm attracts, develops, and retains exceptional talent while maintaining compliance with employment laws and reinforcing the firms culture and values.

Requirements

• Bachelors degree in Human Resources, Business Administration, Management, or a related field required.
• Minimum of 10 years of progressive Human Resources experience, including leadership responsibility.
• Prior experience supporting a large law firm or professional services organization strongly preferred.
• Demonstrated experience leading people operations, employee relations, performance management, and HR compliance.
• Strong knowledge of employment law and HR best practices within a professional services environment.
• Proven ability to partner with senior leaders and influence outcomes at all levels of the organization.
• Excellent judgment, discretion, and ability to manage sensitive and confidential matters.
• Strong analytical, communication, and organizational skills.
• Demonstrated leadership experience with the ability to develop and motivate teams.

Nice To Haves

• Masters degree in Human Resources, Organizational Development, Business Administration, or a related discipline preferred.
• PHR, SPHR, or SHRM-SCP Certification preferred; additional certifications in employment law, organizational development, or change management a plus.

Responsibilities

• Strategic HR Leadership Partner with the Chief Human Resources Officer and firm leadership to develop and execute HR strategies aligned with the firms business objectives and long-term growth.
• Serve as a trusted advisor to department leaders and practice group leadership on workforce planning, organizational design, performance management, and employee engagement.
• Monitor industry, legal, and employment trends to proactively assess risks and opportunities impacting the firms talent strategy.
• People & Talent Operations Oversee day-to-day HR operations, ensuring consistent, compliant, and efficient delivery of HR services across all offices.
• Lead performance management processes, including goal setting, evaluations, calibration, and performance improvement planning.
• Partner with recruiting, attorney development, and leadership to support onboarding, integration, and retention initiatives.
• Employee Relations & Compliance Provide guidance and oversight on employee relations matters, including performance concerns, workplace investigations, disciplinary actions, and policy interpretation.
• Ensure compliance with all applicable federal, state, and local employment laws, including those specific to the legal industry.
• Maintain and update HR policies and procedures to support best practices and firm standards.
• Talent Development & Engagement Support leadership development initiatives and succession planning efforts across attorney and professional staff populations.
• Partner with firm leadership to enhance employee engagement, culture initiatives, and firm-wide programs that support inclusion, professional growth, and retention.
• Analyze workforce metrics and employee feedback to inform talent strategies and continuous improvement efforts.
• HR Operations & Analytics Oversee HR systems, data integrity, reporting, and analytics to support informed decision-making.
• Develop dashboards and reporting to track key HR metrics such as turnover, engagement, performance outcomes, and workforce trends.
• Collaborate with Finance and other departments on compensation, workforce budgeting, and headcount planning.
• Team Leadership Lead, mentor, and develop a high-performing HR team, fostering collaboration, accountability, and professional growth.
• Standardize HR processes and best practices across offices to ensure consistency and scalability.
• Promote a service-oriented HR function that balances business needs with employee experience

What This Job Offers

• Job Type: Full-time
• Career Level: Manager