Director of Operations Implementation

Planet Fitness-United Fitness Partners • Austin, TX

4d • Remote

About The Position

Director of Operations Implementation plays a critical role in translating strategic goals into actionable operational plans. Their responsibilities typically span across project execution, process optimization, and cross-functional coordination. Here are the key job responsibilities:

Requirements

• Bachelor’s degree and/or 5 plus years of experience in multi-unit operations.
• Able to work in a fast-paced, ever-changing environment, see through complexity and strategically promote an inclusive, diverse workforce.
• Experience with using and implementing process improvement management tools and solutions.
• Willing to travel as needed to drive expectations for growth and development of the team.
• Possess a result-driven attitude with the ability to work independently and prioritize appropriately.
• Able to establish and maintain effective working relationships.
• Ability to lead in a matrix environment through direct and indirect reporting structures.
• Self-starter, able to work independently on projects with little to no direction.
• Extremely efficient, creative, resourceful, and strategic thinker.
• Excellent written and verbal communication skills.
• Strong ability in creating and managing workflows, processes, and budgets.
• Strong ability to multi-task and successfully coordinate multiple projects simultaneously.
• Ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.

Responsibilities

• Lead the execution of operational strategies aligned with organizational goals.
• Translate high-level business plans into detailed implementation roadmaps.
• Ensure initiatives are delivered on time, within scope, and on budget.
• Oversee large-scale operational projects from initiation to completion.
• Develop project plans, timelines, and resource allocations.
• Monitor KPIs and adjust plans based on performance and feedback.
• Identify inefficiencies and implement process enhancements.
• Standardize best practices across departments or business units.
• Leverage data and analytics to drive continuous improvement.
• Collaborate with departments such as HR, IT, Finance, and Operations.
• Act as a liaison between executive leadership and operational teams.
• Facilitate communication and alignment across stakeholders.
• Lead change initiatives and ensure smooth adoption across teams.
• Develop training and communication plans to support transitions.
• Address resistance and foster a culture of adaptability.
• Foster a culture of accountability and results.
• Ensure compliance with internal policies and external regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees