Director of Operations - Power West

ABM•San Francisco, CA

26d•$170,000 - $200,000

About The Position

ABM Power Solutions manages facilities’ electrical distribution systems to help mitigate these risks. Our clients include major U.S. corporations, hospitals, institutions, utilities, industrial and commercial complexes, and military and government agencies. The Director of Operations - Power West will lead Power Operations across multiple locations within the Power Solutions West Coast portfolio, ensuring optimal customer relations and a seamless, high-performance workplace experience. This role is critical in managing P&L, guiding business growth strategies, and overseeing a diverse, multi-site team to drive operational excellence and uphold the highest safety standards. The Director of Operations will spearhead initiatives focused on cost optimization, process efficiency, and continuous improvement while fostering a world-class environment for employees, clients, and visitors. This leader will champion operational best practices, drive organizational effectiveness, and support long-term business success. Reporting to the Vice President of Electrification and Power Solutions, his role will require a strategic leader who can collaborate with clients and stakeholders to ensure the success and growth of ABM’s Power business while exhibiting high sensitivity to industry and market trends that will drive the need for business change and innovation. Required travel to all sites within the portfolio on a routine basis, as well as other sites for customer or internal meetings, as needed in the United States. Pay : $170,000 - $200,000 The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. Benefit Information : ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Requirements

Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Business Administration, Business Administration, or a related field.
Ten (10) years of management experience, in one of the preferred fields: NETA, Electrical Testing (NICET), or Electrical Service/Contracting possessing deep understanding of the industry and its challenges
Ten (10) years of technical experience with electrical power systems, preferred
A proven history of driving business through operational collaboration with sales
Experience with a conceptual sales cycle and financial aptitude, strongly preferred
Demonstrated skills and knowledge of computer software, including Microsoft Office Suite, PowerDB, JDE, Insight, and other CRM's & tools
Proven track record of leading diverse teams and managing operational, financial, and client relationship outcomes
Experience in driving innovation, cost savings, and process improvements within a diverse service-based P&L
Proven track record of leading multiple locations within a region
Proficient in developing and implementing operational strategies that optimize performance, enhance workplace efficiency, and ensure operational continuity.
In-depth understanding of P&L management, financial analysis, and reporting.
Excellent communication and presentation skills, with the ability to interact with senior-level clients and stakeholders.
Strong problem-solving, critical thinking, and analytical skills.
Experience in vendor management, contract negotiation, and overseeing compliance with industry regulations.
Ability to navigate complex organizational structures and work cross-functionally to achieve desired outcomes.

Responsibilities

Leadership & Team Development: Manages staff in accordance with ABM employee relations philosophy and policies; hires, terminates, recommends salary changes, conducts performance appraisals, counsels and disciplines as necessary; communicates and administers ABM personnel policies.
Financial Performance Management: Manage and optimize the financial performance of the account, including P&L, A/R, and work order management. Ensure the cost-effective delivery of services while meeting or exceeding client expectations.
Client & Stakeholder Relations: Maintain and grow strong relationships with clients, internal teams, and stakeholders. Implement strategies to achieve client KPIs, and lead stakeholder/site lead meetings. Address client inquiries and resolve issues promptly. Reviews contract renewals, scopes changes, and new business proposals.
Project & Vendor Management: Lead project management activities and oversee vendor relationships to ensure high standards of service delivery. Ensure that policies and processes are aligned with client expectations and compliance requirements.
Workplace Experience Leadership: Develop and implement strategies to curate an engaging and productive workplace for employees and visitors. Foster a positive work environment that aligns with client business goals and promotes collaboration, innovation, and a sense of community.
Innovation & Continuous Improvement: Encourage innovation and process excellence through leadership inspections, feedback, and the implementation of best practices. Continuously evaluate and recommend improvements to enhance service delivery and operational efficiency.
Compliance & Policy Adherence: Ensures consistent application of all ABM standard policies, procedures, processes and tools Monitors results for compliance, initiates corrective plans. Understanding of NETA Acceptance and Maintenance Testing Specifications, NFPA70B and Industry Codes & Standards.
Strategic Planning : Develop and execute a comprehensive people and workplace strategy that aligns with client objectives and growth plans. Regularly assess and adjust strategies to ensure ongoing alignment with business needs.