Director of Program Management - Site Deployment & Customer Programs

Remora•Wixom, MI

7d•Onsite

About The Position

Remora is hiring a Director of Program Management, Site Deployment & Customer Programs. This individual will manage customer deployments of Remora’s carbon capture systems, guiding projects from planning through commissioning. The Director of Program Management will be both a project driver and a customer advocate, ensuring deployments are safe, efficient, and aligned with customer needs, while also identifying opportunities for expanded partnerships. This role will be based in Wixom, MI (metro Detroit) and will require travel to customer sites across the U.S. We’re a 50-person climate tech startup based in Detroit, MI. We're building a device that captures a semi-truck’s carbon emissions directly from the tailpipe. We'll sell the CO2 to end-users, and share that revenue with our customers, so our device will create a new revenue stream while reducing their emissions. We've signed up some of the largest companies in the world to pilot our technology, including iconic multibillion-dollar brands, top trucking companies, and some of the most recognizable Fortune 100 companies. We’ve raised multiple rounds of funding from top investors like Lowercarbon Capital, Union Square Ventures, First Round Capital, Y Combinator, and Valor Equity Partners.

Requirements

5–7+ years of experience in project/program management, ideally in energy, infrastructure, or industrial deployments.
Experience managing contractors, vendors, and cross-functional teams.
Strong customer-facing skills with a proven ability to build trust and manage expectations.
Business development mindset, with the ability to identify and surface opportunities for account growth.
Knowledge of permitting, construction, and system integration (mechanical/electrical).
Excellent communication, organizational, and problem-solving skills.
Ability to travel 50%+

Responsibilities

Lead permitting and regulatory approval processes for customer sites.
Coordinate with AE firms and engineers to design layouts, infrastructure, and system integration plans.
Develop site plans and training procedures for site operations and maintenance.
Support business development by identifying opportunities during planning to deepen customer partnerships.
Manage deployment activities end-to-end, from permitting through construction, installation, and commissioning.
Oversee contractors, vendors, and site partners to ensure scope, schedule, and budget targets are met.
Identify risks early and implement mitigation strategies to avoid project delays or cost impacts.
Travel frequently to customer sites to oversee execution and resolve challenges.
Share customer insights with commercial teams to support account growth and expansion.
Serve as the day-to-day customer-facing contact for deployment projects, providing regular updates and progress reports.
Partner with internal engineering, EHS, and commercial teams to ensure deployments meet technical and safety standards.
Work with municipalities, contractors, and regulators to coordinate permitting, construction, and inspections.
Help develop scalable processes and playbooks for deployment that can be applied across multiple customer projects.
Provide resources and training to ensure customers and partners are confident in operating deployed systems.
Support customer success efforts by surfacing opportunities for long-term engagement and repeat deployments.
Contribute to process improvements by documenting lessons learned and standardizing practices.
Ensure technical requirements are aligned with both customer needs and regulatory frameworks.
Help optimize site deployment models for efficiency and repeatability.