Director of Racquet Sports

BallenIsles Country Club•Bethany Beach, DE

13d

About The Position

The Director of Racquet Sports is responsible for providing visionary leadership and operational oversight for the tennis and pickleball programs at Sea Colony located in Bethany Beach, Delaware. This role drives program excellence, homeowner and member engagement, staff development, and financial performance, ensuring a vibrant and inclusive racquet sports community.

Requirements

Extensive experience (typically 7–10+ years) in racquet sports instruction, program management, or club leadership.
Strong background in tennis, with competency in pickleball.
Proven leadership and staff development skills.
Excellent communication, customer service, and relationship‑building abilities.
Financial acumen and experience managing budgets or revenue‑generating programs.

Nice To Haves

College degree in sports management, business, recreation, or related field.
USPTA, PTR, PPR, or other industry certifications.
Experience working in private clubs, resorts, or high‑volume recreational facilities.

Responsibilities

Develop and implement a comprehensive annual plan for all racquet sport programs, events, clinics, and leagues.
Introduce innovative programming for all ages and skill levels to drive participation and member satisfaction.
Oversee competitive and recreational play, tournaments, exhibitions, social events, and junior development pathways.
Maintain consistent standards for instruction, coaching methodology, and player development across all racquet sports.
Recruit, train, supervise, and evaluate racquet sports professionals, assistants, and support staff.
Create staff schedules, assign coaching responsibilities, and conduct performance reviews.
Foster a culture of professionalism, member service, and continuous improvement.
Serve as the primary ambassador for all racquet activities, engaging regularly with members and guests.
Address member inquiries, concerns, and feedback promptly and professionally.
Promote a welcoming environment that supports beginner, intermediate, and advanced players alike.
Oversee the maintenance, safety, and presentation of all racquet sports facilities, including courts, pro shop, and equipment.
Coordinate with maintenance teams to ensure optimal court conditions and facility readiness.
Manage reservations, programming calendars, and event logistics.
Develop and manage the racquet sports budget, including revenue forecasting, expense control, and program profitability.
Oversee pro shop operations, including inventory selection, merchandising, and sales strategies.
Monitor financial performance and provide monthly reporting to senior leadership.
Collaborate with marketing teams to promote programs, events, and membership opportunities.
Create communication plans, newsletters, and digital content to keep members informed and engaged.
Represent the club at external events, local associations, and community initiatives.