Director of Revenue Operations

Summer

12h•$170 - $190•Remote

About The Position

The Director of Revenue Operations will serve as the operational backbone of Summer’s go-to-market team, responsible for building the systems, processes, and data infrastructure that support scalable, predictable revenue growth. This role owns how revenue works at Summer, across marketing, sales, and client success, by translating company goals into clear operating models, rigorous forecasting, and actionable insights. You will partner closely with executive leadership and GTM leaders to ensure alignment, accountability, and visibility from first touch through renewal and expansion. This is a hands-on role for a strategic operator who thrives in ambiguity, brings structure to complex environments, and uses data to drive clarity and decision-making.

Requirements

7-10 years in Revenue Operations, Sales Operations, or a related role within B2B SaaS or technology-driven companies.
Proven experience operating in a scaling startup environment (Series B or similar growth stage).
Deep hands-on expertise with Hubspot CRM, including reporting, automation, and system integrations.
Strong analytical skill set with the ability to turn data into clear insights and actionable recommendations.
Demonstrated success partnering with senior leaders and supporting executive- and board-level reporting.
Track record of designing and implementing scalable revenue processes across sales, marketing, and customer success.
Exceptional cross-functional communication, stakeholder management, and change leadership skills.
Comfort operating with ambiguity, working autonomously from strategic goals, and driving continuous improvement.

Responsibilities

Develop and own a unified revenue operations strategy aligned with company goals, in partnership with executive leadership and GTM leaders.
Design, implement, and continuously improve end-to-end revenue processes, including lead management, funnel stages, handoffs, renewals, and expansion across marketing, sales, and client success.
Build and manage a rigorous forecasting, pipeline management, and performance reporting framework to support executive and board-level decision-making.
Define, track, and operationalize key revenue KPIs across the funnel (e.g., conversion rates, velocity, CAC, LTV, retention, expansion), translating insights into clear recommendations and action plans.
Own GTM systems and data strategy (including HubSpot CRM and related tools), ensuring data integrity, seamless integrations, and effective usage across teams from prospect through launch.
Partner with GTM leaders on territory design, quota setting, routing rules, and coverage models to support scalable and efficient growth.
Serve as a cross-functional partner to Sales, Marketing, Client Success, Product, Finance, and People to ensure alignment on revenue processes, metrics, and incentives.
Build and maintain scalable enablement processes and documentation (playbooks, SOPs, training materials) that equip sales, marketing, and client success teams with the knowledge, tools, and best practices needed to execute consistently and effectively.
Support executive and board reporting with clear, accurate, and timely revenue insights that highlight risks, opportunities, and progress against goals.
Identify bottlenecks and friction in the revenue funnel and drive cross‑functional initiatives to improve efficiency, productivity, and customer experience.