Director of Sales

Resolute Road Hospitality•Caldwell, ID

About The Position

We are thrilled to announce the opening of the first-ever dual-branded hotel in Caldwell, ID! Our new property, featuring both Townplace Suites and Fairfield Inn & Suites, is poised to bring a fresh and dynamic hospitality experience to the area. This is your chance to be part of something groundbreaking in Caldwell’s hotel industry. We are currently seeking passionate and dedicated team members to join our brand-new team and contribute to the success of this innovative property. If you’re ready to embark on an exciting journey with a unique, first-of-its-kind hotel, we want to hear from you! Summary At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences. As Director of Sales, you will be the driving force behind hotel revenue growth. You’ll oversee sales operations, set innovative strategies, and build strong relationships with clients and the community—all while ensuring alignment with property goals and ownership expectations. Your leadership will maximize REVPAR, occupancy, and overall revenue across all segments. This role is ideal for someone who leads with Grit, collaborates Stronger Together, and communicates with Social Intelligence.

Requirements

Strong knowledge of the hospitality industry, sales process, and market dynamics
Proven ability to analyze data, forecast revenue, and develop actionable business plans
Exceptional relationship building, negotiation, and communication skills
Proficiency in Microsoft Office
Self-motivated with the ability to work independently and as part of a team
A proactive, creative mindset to pursue and close business opportunities
Associate degree or equivalent experience
At least 5 years of sales experience, with 2-4 years in hospitality
Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role.

Nice To Haves

Familiarity with brand sales systems (preferred)

Responsibilities

Lead strategic efforts to secure new and repeat business through outside sales calls, site tours, relationship building, and creative outreach
Analyze market trends, competitive activity, and customer feedback to shape impactful sales strategies
Represent the hotel at trade shows, community events, and industry gatherings to maintain a visible and active presence
Build proposals, finalize bookings and contracts, and guide clients through a seamless sales process
Participate in revenue management calls, budget planning, forecasting, and hotel strategy sessions
Collaborate with hotel leadership to deliver exceptional guest service and exceed client expectations
Train front desk and team members on the sales process to foster a culture of service and upselling
Track and follow up on all group business to ensure materialization and satisfaction
Implement promotional programs and partnerships that drive revenue growth across all segments
Maintain a professional image and uphold Resolute Road Hospitality’s high standards in every interaction
Other duties as assigned