Director of Supply Chain Business Operations

Itron, Inc. • West Union, SC

2d

About The Position

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. We are seeking a strategic and transformational leader to join our team as Director of Supply Chain Business Operations. This role is critical to driving operational excellence and modernizing our S&OP (Sales & Operations Planning) and SOE (Sales & Operations Execution) processes globally. Working cross functionally with business units, planning, procurement, manufacturing, and logistics functions to build trust and influence in a matrixed environment is a large element of the role. You will lead initiatives that enhance resiliency, visibility, and responsiveness in our supply chain, supporting both current operations and future-state transformation.

Requirements

• Bachelor’s degree in Supply Chain Management, Business, or related field (MBA preferred).
• 10+ years of experience in supply chain operations, with at least 5 years in a leadership role.
• Proven experience in driving revenue plans in global operations across different markets and business units.
• Deep expertise in planning processes (demand, supply, material) and MRP mechanics.
• Experience with planning system implementation, improvements, and operation.
• Proven ability to lead cross-functional teams and navigate complex organizational structures.
• Strong facilitation, communication, and stakeholder management skills.
• Experience with scenario modeling and strategic planning to impact revenue, margin, inventory.
• Understanding of budgeting, business case development, ROI.
• Strong analytical and problem-solving capabilities – ability to tell a story with the data.

Nice To Haves

• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies is a plus.
• Visionary mindset with the ability to translate strategy into execution.
• High emotional intelligence and collaborative leadership style.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Lead the global supply planning and S&OP team.
• Lead the development and execution of optimized supply plans.
• Drive and improve S&OP and SOE process NPI to supply.
• Collaborate with teams in demand planning, finance, procurement, engineering, logistics, and PMO to ensure supply chain readiness and agility.
• Drive scenario modeling, inclusive of capacity to evaluate tradeoffs and support strategic decisions.
• Oversee KPIs and process adherence, identifying gaps and improvement opportunities.
• Support supply network changes and resiliency initiatives.
• Champion continuous improvement and change management across supply chain operations.
• Implement fulfillment, replenishment, and strategic stocking strategies to balance service level and inventory.

What This Job Offers

• Job Type: Full-time
• Career Level: Director