Chick-fil-A Director of Talent – Restaurant Leadership

Cooper Connect•Northville Charter Township, MI

About The Position

We are looking for a Director of Talent to join our leadership team at Chick-fil-A. This role serves as a forward-thinking partner to the Owner/Operator, helping build a winning team and ensuring the restaurant continues to grow through strong talent acquisition, leadership development, and employee engagement initiatives. The Director of Talent will oversee the full lifecycle of recruiting, onboarding, team development, and HR compliance, while also helping shape the culture and employee experience throughout the organization. This individual will also lead the training team, working closely with leadership to ensure the restaurant continues developing future leaders and creating a high-performance team environment. This job is a combination of Restaurant Leadership and Human Resources.

Requirements

Bachelor’s Degree preferred (or equivalent experience)
Strong experience in recruiting, interviewing, and developing team members
Demonstrated leadership experience in hospitality, HR, or operations
Passion for people development and Chick-fil-A’s values
Strong interpersonal and communication skills
Highly organized with the ability to manage multiple projects simultaneously
Servant leader who thrives in a fast-paced, team-oriented environment
Ability to coach, motivate, and develop others
Full Time Availability

Responsibilities

Lead and model the Chick-fil-A Northville Mission, Vision and Core Values with guests and team members
Leading recruiting efforts to attract, interview, and hire high-quality team members
Developing long-term recruitment pipelines with colleges, job boards, and community partners
Managing the full recruitment lifecycle while ensuring an exceptional candidate experience
Overseeing onboarding and orientation processes while reinforcing the restaurant’s culture and values
Maintaining HR documentation and compliance including I-9, W-4, and employee policies
Ensuring compliance with labor laws and ACA requirements
Building high-performance teams, recruiting, identifying and building a leadership bench to foster organizational growth
Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards
Leading employee engagement initiatives including recognition programs, communication strategies, and development events
Building relationships across the leadership team to strengthen culture and organizational alignment
Supporting restaurant operations when needed and maintaining operational competency