About the position
We’re looking for a visionary and hands-on Director of Design to lead and scale our design organization. This role will oversee all aspects of user experience, visual design, and design operations, helping us deliver exceptional, user-centered products that delight customers and drive business results. As a key member of the leadership team, you'll shape our design strategy, mentor a growing team of talented designers, and partner cross-functionally with product, engineering, marketing, and executive stakeholders to bring compelling experiences to life.
Responsibilities
- Define and champion a design vision and strategy aligned with company goals.
- Inspire excellence and innovation across all touchpoints—product, brand, and customer experience.
- Lead, mentor, and grow a high-performing, multidisciplinary design team (UX, UI, Research, Content, etc.).
- Foster a culture of collaboration, creativity, inclusion, and accountability.
- Ensure the team is deeply engaged in user research, prototyping, and usability testing.
- Promote best practices and consistency through a unified design system and scalable workflows.
- Work closely with product managers, engineers, marketing, and executives to bring user needs and business goals together in elegant and effective solutions.
- Implement processes and tools that improve team efficiency, quality, and cross-team alignment.
- Advocate for design thinking across the organization.
- Contribute to company-level strategic initiatives, influence product roadmaps, and ensure design is a key voice in decision-making at all levels.
Requirements
- 8+ years of professional experience in digital design, with at least 3 years in a leadership role.
- Proven success leading design teams in fast-paced, product-centric environments.
- Deep expertise in UX/UI principles, user research, visual design, and interaction design.
- Strong portfolio showcasing user-focused design and measurable business impact.
- Excellent communication, leadership, and storytelling skills.
- Experience working in agile product teams and partnering with product and engineering.
- Passion for coaching, feedback, and developing design talent.
Nice-to-haves
- Experience scaling a design team from early-stage to growth or enterprise scale.
- Background in SaaS, healthcare, fintech, or enterprise software.
- Familiarity with design tools such as Figma, Adobe Creative Suite, and usability testing platforms.
- Experience building or maintaining a design system.
