Director of Women's Services

Community Health Systems•Bentonville, AR

About The Position

This is a full time Nursing (RN) Director of Women's Services, responsible for Labor and Delivery, Postpartum, and NICU departments at Northwest Medical Center Bentonville. Benefits include: Medical, Vision, Dental, 401k with Company Match, Competitive Paid Time Off, Life Insurance, Tuition Reimbursement, Student Loan Repayment and more! Job Summary The Director of Women's Services is responsible for providing leadership, strategic planning, and operational oversight for the labor and delivery, postpartum, nurseries, and other women's health services departments. This role ensures the delivery of high-quality patient care by driving quality improvement initiatives, maintaining regulatory compliance, and fostering interdisciplinary collaboration. The Director focuses on enhancing patient safety, optimizing resource utilization, and promoting professional development for staff, all while aligning departmental goals with the organization's mission and vision.

Requirements

Bachelor's Degree in relevant field required or Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
3-5 years of experience in closely related field with Bachelor's degree required
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
Problem-solving and critical thinking skills.
In depth knowledge of industry best practices and regulatory compliance (if applicable).
Strong organizational and time management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
RN - Registered Nurse - State Licensure and/or Compact State Licensure required
BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
NRP - Neonatal Resuscitation issued by American Heart Association (AHA), American Red Cross (ARC) or American Safety and Health Institute (ASHI) required or NALS - Neonatal Advanced Life Support issued by American Heart Association (AHA), American Red Cross (ARC) or American Safety and Health Institute (ASHI) required

Nice To Haves

Master's Degree preferred
3-5 years of previous leadership experience preferred

Responsibilities

Oversees daily operations of women's services departments, including staffing, resource allocation, safety, and quality.
Develops and implements departmental goals and objectives aligned with the organization's strategic vision.
Ensures compliance with all applicable regulatory standards, accreditation requirements, and best practices in women's health care.
Recruits, trains, and mentors staff members, fostering continuing education and professional development opportunities.
Works collaboratively with providers, surgeons, anesthesiologists, and other stakeholders to improve interdisciplinary communication and patient care.
Develops and enforces policies and procedures for women's services, ensuring alignment with organizational standards.
Responds to and resolves patient care issues, complaints, and incidents, implementing corrective actions when needed.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Provides leadership, mentorship and professional development opportunities for departmental staff.
Schedules employees to ensure effective use of resources.
Consults with leadership on any potential staffing issues.
Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
Monitors expenditures, ensuring cost-effective delivery of services.
Evaluates and implements new technologies to enhance operational efficiency.
Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
Ensures compliance with all relevant regulatory bodies.
May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
Participates in audits, inspections and accreditation processes as applicable.
Follows established quality control practices to ensure accuracy, consistency and safety.
Works closely with leadership teams to coordinate and improve service delivery.
Stays up-to-date with industry advancements, new technologies, and regulatory changes.
May work in a staff role, when required.
Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.