Director - Operations MCS (Limited Tenure)

Mayo Clinic • Rochester, MN

2d

About The Position

This is a limited tenure position, with an anticipated end date of June 1, 2027 MCS Operations is highly regarded as the benchmark for excellence within the reference laboratory industry. MCS goes to market as a differentiated provider and leans heavily on the efficacy of those areas within the control of MCS Operations. MCS Operations serves as the functional link that enables MCS strategy execution in highly competitive markets. Turn-around-time, customer service, global logistic network and transportation management, specimen accessioning and distribution, specimen collection capabilities, management of remote on-site specimen processers, and management of field- based service representatives are critical to MCS business units and are directly controlled by MCS Operations. The Director-Operations-MCS coordinates with the Sr. Director-Operations-MCS for the planning, budget, FTE, capital and performance metrics for operational support of each MCS business unit. Domestic and international travel required. This position is not eligible for sponsorship/we will not sponsor or transfer a visa for this position. Also, Mayo Clinic DOES NOT participate in the F1-STEM OPT extension program.

Requirements

• Master's degree in business, health care administration or related field and seven years of operational management experience are required.
• Operational management experience must include a demonstrated ability to work collaboratively with internal (physician, scientist, administrative, supervisory, and allied health staff) and external client stakeholders.
• Must have excellent organizational, human relations, decision-making and problem-solving capabilities as well as excellent presentation and communication skills.
• Must possess strong financial analysis, and strategic and innovative thinking capabilities.
• Must have ability and confidence to effectively function independently, be a self-starter, a team player and have led direct reports in previous positions.
• Must be capable of effectively presenting to internal and external groups at a high level.
• Must be accountable, adaptable, flexible, creative, dependable, responsible, and able to perform well within multi-functional environments.
• Must be able to manage people and projects simultaneously and to exercise appropriate judgment when prioritizing projects while adhering to Mayo Clinic and MCS, LLC policies and procedures.

Nice To Haves

• Experience leading large and complex customer service, domestic and global logistics, or field-based service teams is preferred.
• Operational leadership within an external-facing entity competing in a highly- competitive market is preferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Director