Director - Operations - Specialty Care

Baptist Health CarePensacola, FL
7h

About The Position

The Director - Operations leads multiple physician practices within our service area. This position serves as the primary contact for the physicians, APPs, and for the practice leaders. This position provides leadership to their practices in the areas of customer service, strategy, patient safety, financial performance, operational efficiency, growth, and employee engagement. The individual in this role monitors key processes to ensure continuous improvement. This position will from time to time assist with recruitment of new providers to their practices. The director will be assigned to lead organizational initiatives that impact all Baptist Medical Group practices. This position works collaboratively across the health care system and throughout our region with other health care leaders. Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.

Responsibilities

  • Leads multiple physician practices
  • Serves as the primary contact for the physicians, APPs, and for the practice leaders
  • Provides leadership to their practices in the areas of customer service, strategy, patient safety, financial performance, operational efficiency, growth, and employee engagement
  • Monitors key processes to ensure continuous improvement
  • Assists with recruitment of new providers to their practices
  • Leads organizational initiatives that impact all Baptist Medical Group practices
  • Works collaboratively across the health care system and throughout our region with other health care leaders
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