Director Operations Support
About The Position
Do you want to ensure premium customer service at SIXT? As a Director, Operations Support, you serve as a subject matter expert on systems and Sixt processes, ensuring the region’s growth and operational success by fostering the ongoing development of managers. Use your experience and organizational skills to thrive in a dynamic environment and advance your career. Join our dedicated team and help shape the future of SIXT! YOUR ROLE AT SIXT You oversee the Management Trainee Program with direct responsibility for trainee development You drive the implementation of new initiatives across the region You ensure training adherence and execution to maintain high performance standards You manage employee orientation and onboarding processes You oversee staffing and scheduling planning to optimize resource allocation including owning recruiting efforts in the region YOUR SKILLS MATTER Experience and Training You have completed commercial or business management training/studies and have several years of experience in sales-related management positions, ideally as a location manager, operations manager, or area manager Motivation and Engagement You demonstrate independent and company-oriented action and a high level of self-motivation Reporting and Decision-Making You are skilled in creating reports, making KPI-based business decisions, and managing budgets Organizational Excellence You excel in organizing, leading, and motivating teams across locations and disciplines, and delivering high standards of customer service Commitment and Travel Your commitment extends beyond opening hours and includes regional traveling. You are authorized to work in the United States without needing a work permit from our company and hold a valid driver's license with a clean record Customer Service and Compliance You are skilled in dealing with premium customers, maintaining high-quality service standards
Requirements
- Completed commercial or business management training/studies
- Several years of experience in sales-related management positions, ideally as a location manager, operations manager, or area manager
- Demonstrate independent and company-oriented action and a high level of self-motivation
- Skilled in creating reports, making KPI-based business decisions, and managing budgets
- Excel in organizing, leading, and motivating teams across locations and disciplines, and delivering high standards of customer service
- Commitment extends beyond opening hours and includes regional traveling
- Authorized to work in the United States without needing a work permit from our company and hold a valid driver's license with a clean record
- Skilled in dealing with premium customers, maintaining high-quality service standards
Responsibilities
- Oversee the Management Trainee Program with direct responsibility for trainee development
- Drive the implementation of new initiatives across the region
- Ensure training adherence and execution to maintain high performance standards
- Manage employee orientation and onboarding processes
- Oversee staffing and scheduling planning to optimize resource allocation including owning recruiting efforts in the region
Benefits
- Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
- Participate in a performance-based branch bonus plan
- Company vehicle for business and personal use
- Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
