Director, Outlet Field Leader

RH Restoration Hardware • Corte Madera, CA

2d

About The Position

RH at its core is about taste, and we believe the idea of scaling taste is large
and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in
our industry, scaling and rendering their work more valuable across our
integrated platform, enabling us to curate the most compelling collection of
luxury home furnishings in the world. We are moving the brand beyond curating
and selling products to conceptualizing and selling spaces by building an
ecosystem of products, places, services and spaces that elevates and establishes
the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value
people with high energy, who possess the ability to energize others. People who
are smart, creative and have a point of view. People who see the answer in every
problem, versus those who see the problem in every answer. People who are
driven, determined and won't take "no" for an answer. We value team players,
people who are more concerned with what's right, rather than who's right.

The Director, Outlet Field Leader is expected to deliver first-class service to
our customers and our teams, creating a luxury experience in everything we do.
This critical leadership role will remove obstacles, provide support, and ensure
that our Outlet teams feel empowered to "do the right thing". The ideal
candidate for this role is passionate about motivating and inspiring teams to
deliver results and exceed customer expectations. This individual will lead and
develop our internal talent, setting the tone for an environment where vision is
everything, while leading our Outlets in the region. Our leaders have a sense of
personal style, polished appearance, refined taste and a discerning eye for
luxury. They will understand the importance of attracting and retaining talent
who uphold the same high level of professionalism.

Requirements

• 10+ years of leadership experience in high-end furniture, design showroom, or luxury retail preferred
• Multi-location leadership experience
• Interior design experience preferred
• Proven ability to lead a team to drive and exceed sales goals
• Superior communication, organization and leadership skills
• Proven ability to motivate, influence and inspire others

Responsibilities

• Live Our Vision, Values and Beliefs every day
• Build and maintain relationships with Outlet Leadership teams to develop strategies that drive business results while ensuring exceptional customer service
• Set Sales, Payroll and Inventory goals, analyzing trends to develop plans and schedules that maximize profits and minimize costs
• Lead, inspire and energize your teams to consistently exceed the expectations and requirements of both the internal and external customers
• Provide ongoing sales and merchandise training for the team to achieve sales goals
• Recruit, coach and develop all members of the team by providing challenging goals and assignments 
• Ensure transparency of business sales trends, merchandise assortment and inventory levels, new operational procedures, and hiring needs among your Leadership team
• Set standards for visual merchandising, Outlet cleanliness, safety, and operations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed